PlaneShift
Support => Technical Help: Problems BEFORE entering the game => Topic started by: Moira Flametress on September 15, 2006, 04:56:46 pm
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Could someone help me with this problem. I go to update after I have installed new version which is patched and have deleted the file version.dat but I still cannont update so that I can go in and play the game. Updater responds "unable to connect to mir1" cannot find mirror. Can anyone help quick please!
Thanks :) O--)
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Mine did the same with the first mirror, but then found the second mirror and the update continued... nobody else seems to be reporting trouble with the mirrors. Perhaps either your computer is actually not seeing them due to network or firewall, or they are currently being updated? Anybody?
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Thanks, but mine keeps trying mirrors till it wont try them anymore :(
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my wouldnt update. its just disapear after the second mirror.
i want ps back noooow.. plize .. im stuck with wow now :'( :'( :'(
Excessive smileys removed.
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I got the same Problem: I can download the registry, then updater cannot find mirr1, cannot find mirr2 and then tries mirr backup. It starts then, but really, really slow (sais 1-4 k/s, but takes 15 minutes to download a 4 k file). After about 60 minutes is says cannot connect to mirror and quits.
Please, anybody do something! :(
Solannya
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Do any of you use a router? Or have antivirus or firewall? These may cause a problem. Try disabling them. If using a router I think you have to allow port 7777.
Forgive me if I am incorrect though.
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I had exactly the same idea and disabled everything I could think of: Firewall, antivirus...
Unfortunately it didn't help, so I uninstalled PS and installed the new client. Now I have a missing lib error and updater and client don't even start :-(
I hope I can fix that soon
Solannya
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- When you uninstall, make sure that nothing is left behind.
- Remember to apply the patch as well after installation.
- If you think your install wasn't completed properly, uninstall and try it again.
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Ok, got updater working, now I can get to the start page of game to enter my name and password, but keeps telling me that the server is unavailable (even though I know others are getting into the server) why is that????????
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Did you disable your firewall again?
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Yuppers tried that, still no joy :( Still says "failed" by the server :(
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Yuppers tried that, still no joy :( Still says "failed" by the server :(
Well the server is up, because I just joined it.
The only thing I can think of is something is blocking it, but you said its not...Strange.
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Try to ping the server. In your Windows Run command enter:
(http://img125.imageshack.us/img125/7413/0005wy4.gif)
You should see the following if you can reach the server. If not, there is definitely a block somewhere.
(http://img125.imageshack.us/img125/9092/0006ro0.gif)
Are you using a router by any chance?
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yes am using a router....how do i get past that?
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There is most likely the issue - you have to make sure that port 7777 is enabled for server Laanx. If you're unsure of how to open/forward ports, Google for your router model's manual or just post the model here so we can help out.
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Now this is wierd because I have a router and it works fine :-\
...you have to make sure that port 7777 is enabled for server Laanx...
Yay I was right :)
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[...] I have a router and it works fine
Same here :] But that's not always the case.
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Hey there, tis moira's IRL daughter here :devil:.. i'm here to explain exactly what my mother needs to say instead of what has been said
We don't have a ROUTER, we have a generic ADSL modem from DLINK with a SOFTWARE firewall, called sygate -- as far as we know and are able to see both windows and SYGATE will let planeshift do it's thing. :sweatdrop:
we did a CLEAN INSTALL (as far as she told me) of 3.016 ... It told her that she needed to update (fine) the updater was out of date and needed to update (FINE :) )... NOW WHAT? --> Updated the updater, and couldn't find the mirrors again. :oops:
We can get planeshift to run, and frangetics will fail and/or what happened above will happen.
She's kinda like on edge, really loves the game and really wants to get back in and play again! All the technical support you can give will be muchly appreciated!
:surrender: :surrender:
*edit*
(http://img174.imageshack.us/img174/9328/updaterby2.png) (http://imageshack.us)
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My daughter is sweet, and truthful we have tried everything. Could it be cause we are on the other side of the world? (New zealand) or is it something else?
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hmm, I might have a solution, unsure though.
My client updated successfully using the updater. try using this updaterconfig file (http://dl015.filefactory.com/dl/f/198ef4/b/5/h/6758418fad9401a9/)
put it in the 'planeshift crystal Blue' folder, but make sure you back up your current one beforehand (even if it doesnt work)
good luck
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@Moira, after updating the updater, you need to check Sygate to make sure that the Updater has full access. If a program changes at all sygate will block it. After updating you will need to do the same for the client with sygate. hope this works for ya :)
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There is no fool like an old fool :-[ Ok sygate was the problem and I am up and running now! Gosh, thanks for all your help with this even though it was my silliness that kept me outta the game :) Your all great and I appreciate it heaps! \\o//