PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Skooty on November 29, 2006, 03:17:55 am

Title: Fragnetics down
Post by: Skooty on November 29, 2006, 03:17:55 am
Ok im of course new to planeshift (retired player of shadowbane) and iv been looking at the screen shots and been aching to play this. I got it all setup and now when i try to sign in, I found out the server is down. Does anyone happen to know when it will be up again?
Title: Re: Fragnetics down
Post by: Karyuu on November 29, 2006, 03:19:42 am
Welcome to PlaneShift!

The server is actually up at the moment - do you perhaps have a firewall or router? If so, make sure that UDP port 7777 is enabled for server Laanx.
Title: Re: Fragnetics down
Post by: Skooty on November 29, 2006, 03:21:02 am
Acttually i have a router , but how would i check to see if its compatible? EDIT: well "enabled"
Title: Re: Fragnetics down
Post by: Karyuu on November 29, 2006, 03:22:15 am
Check your router's manual/guide on how to forward or enable ports. If you're not sure where you can find one, post back here with the name and model of your router and we'll see if we can find instructions for ya :)
Title: Re: Fragnetics down
Post by: Skooty on November 29, 2006, 03:24:36 am
Ok it says "FriendlyNET FR1004 Internet Router. Thats all i truly know about it, I would truly appreciate if you could help me with this.  :sweatdrop: "oh and im running on a mac if that helps. and its also made by Asante
Title: Re: Fragnetics down
Post by: Karyuu on November 29, 2006, 03:32:59 am
This one (http://www.asante.com/downloads/legacy/dataSheets/FR1004_DS.pdf)? :]

I've found this page (http://www.portforward.com/english/routers/port_forwarding/Asante/FR1004FriendlyNet/WinMX.htm) on how to forward ports with that router, and while it's discussing a port for another application, just make sure you're working with the UDP port 7777 when you're making the changes.
Title: Re: Fragnetics down
Post by: Skooty on November 29, 2006, 03:38:31 am
YES! thats it, but the page you gave me is for windows
Title: Re: Fragnetics down
Post by: Karyuu on November 29, 2006, 03:42:56 am
The basic procedure should be the same, but I could be totally wrong as well and you'd need someone with a mac to come over to this thread :} Does typing in the address of your router into the browser do anything?
Title: Re: Fragnetics down
Post by: Skooty on November 29, 2006, 03:47:04 am
http://www.firewalling.com/asante/fr1004-firewallallow.htm    I found this but i dont understand what goes were im confoozled, If you can help me with this ill be fine.  ::|     And yes thats waht i did is typed in the address, But if you can look at that page and tell me what that all means it would help.   What would i put in the spaces to allow acces to Laanx server?   Like what would the Source IP be for the Laanx? and what would i put under "ports" then destination IP and then "ports" again.
Title: Re: Fragnetics down
Post by: steuben on November 29, 2006, 03:51:14 am
i'd say call them
http://www.asante.com/corporate/contactus.asp

they know their box. and they'll be able to walk you through on this better then we will be able to.
Title: Re: Fragnetics down
Post by: Skooty on November 29, 2006, 03:52:47 am
My Phone is down right now or else i would have called  :-[ , But ill accept ANY ANY ANY info you can help me with, I truly was looking forward to playing this.
Title: Re: Fragnetics down
Post by: Karyuu on November 29, 2006, 03:55:22 am
Sure, let me try to break it down:


[ As far as I understand, anyway :) ]
Title: Re: Fragnetics down
Post by: Skooty on November 29, 2006, 03:59:55 am
Awesome!  \\o// \\o// \\o// , Thanks man i truly am very thankful that you helped me through this, its working now and im off to make a character, Thank you.  :D

[ Excessive smiley happiness, heheh. Try to use three in a row as a maximum. --Karyuu ]   

WAIT never mind it didnt  X-/ X-/ X-/
Title: Re: Fragnetics down
Post by: Karyuu on November 29, 2006, 09:05:49 am
Three smilies in a row as max, please ;] They're fun to use, but sometimes a picture is definitely not worth a thousand words.

It could be that the server crashed when you have tried afterwards - or it could be something from your ISP blocking the connection. Go over the router steps one more time if you haven't, just to make sure everything has been entered correctly. I'm also not sure how to ping an IP on the Mac, but if you can try pinging "laanx.fragnetics.com" to see what's up, it might help.
Title: Re: Fragnetics down
Post by: Skooty on November 29, 2006, 09:30:00 pm
Ok (btw): my bad on the smileys"  but i just noticed the server status thread and i found out  :-[ that i can run the program but the newest mac client isnt out yet. So i still have to wait... Do you have any info on when it will be released?
Title: Re: Fragnetics down
Post by: Karyuu on November 29, 2006, 11:57:28 pm
Ahah! Man, I've completely missed the fact that we don't have an "official" mac client yet. My sincere apologies! If you want to try compiling PS (http://hydlaa.com/smf/index.php?topic=26531.0), that's a post with some tips/instructions. Beyond that though, you'll have to wait for dfryer to finish up his work. Check the MacOSX forum section for further news.