PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Verryx on December 20, 2006, 08:10:42 pm

Title: EXCEPTION_ACCESS_VIOLATION error when loading the game
Post by: Verryx on December 20, 2006, 08:10:42 pm
When I try to start the game up, it loads the map and then displays the message in the ^^^subject^^^
Please help me someone!
Title: Re: EXCEPTION_ACCESS_VIOLATION error when loading the game
Post by: steuben on December 20, 2006, 08:20:26 pm
what error number does it give wyou?
Title: Re: EXCEPTION_ACCESS_VIOLATION error when loading the game
Post by: Verryx on December 20, 2006, 08:23:13 pm
it differs sometimes, some like 00D991B01 or something similar, ill find out
Title: Re: EXCEPTION_ACCESS_VIOLATION error when loading the game
Post by: Karyuu on December 20, 2006, 08:26:23 pm
Take a look at this thread (http://hydlaa.com/smf/index.php?topic=26465.0) please :]
Title: Re: EXCEPTION_ACCESS_VIOLATION error when loading the game
Post by: Verryx on December 20, 2006, 08:33:47 pm
im sorry karyuu but this thread you told me to look at is realli complicated, unless i am gettin the idea that i have to send an email to this person with the file attached and wait for a reply? really, if its a bug, then i should take it to the Moderators
Title: Re: EXCEPTION_ACCESS_VIOLATION error when loading the game
Post by: ThomPhoenix on December 20, 2006, 09:05:03 pm
-The moderators moderate this forum, they take care of it, keep it clean, they are not developers ;)
-You get it right, save the dump file and send it to the email address mentioned in the thread.
Title: Re: EXCEPTION_ACCESS_VIOLATION error when loading the game
Post by: Nurahk on December 20, 2006, 10:10:29 pm
im sorry karyuu but this thread you told me to look at is realli complicated, unless i am gettin the idea that i have to send an email to this person with the file attached and wait for a reply? really, if its a bug, then i should take it to the Moderators


Just a note, bad grammar and talking back to people who obviously know more than you about the subject at hand are both looked down upon.
Title: Re: EXCEPTION_ACCESS_VIOLATION error when loading the game
Post by: AryHann on December 21, 2006, 09:48:09 am
Verryx, the thread is quite simple. The first message describes the actions you should take in consideration if you get a crash (access violation) with a diagnostic file that you can save.
Before sending any email, please check that you have
update your video drivers
update PS in order to not have corrupted maps or xml files
check that the error number is not already in the list