PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Boom on February 09, 2007, 08:20:04 pm

Title: Can't install
Post by: Boom on February 09, 2007, 08:20:04 pm

Hi, I'm very new to the game I only just heard of it recently, I got all excited and downloaded it (3.017 that is.) and of course, the mirrors failed in the update and the server failed every time, I just got 3.018 today, thinking it would work, but when I try to install it multiple things pop up during installation with the "Abort, Retry, Ignore" buttons. I've tried downloading with both Bittorrent and multiple mirros, nothing seems to work. It's an unfriendly error, and I'm wondering if I'm doing anything wrong? Help would be much appreciated.


EDIT - Fixed the problem by restarting my computer. :)

Title: Re: Can't install
Post by: ThomPhoenix on February 09, 2007, 08:24:24 pm

Install BitTorrent
Download the .torrent file for Windows
Doubleclick on it so that it opens with BitTorrent.
Wait until BitTorrent is finished with downloading.
Install Planeshift.
Try to connect.

Make sure you follow those guidelines. If you still get a crash/error, please post what the error is, the error adress/number and try to upload the dump file.

Good luck!

Title: Re: Can't install
Post by: Boom on February 09, 2007, 08:46:07 pm

I followed the guidelines and I got as follows:

________________________________________________________________________________________________________

Error opening file for writing:

C:\ProgramFiles\PlaneShift Crystal Blue\updater.exe

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.

________________________________________________________________________________________________________
Error opening file for writing:

C:\ProgramFiles\PlaneShift Crystal Blue\libcurl.dll

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.

________________________________________________________________________________________________________
Error opening file for writing:

C:\ProgramFiles\PlaneShift Crystal Blue\libz-cs.dll

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.


_______________________________________________________________________________________________________

Error opening file for writing:

C:\ProgramFiles\PlaneShift Crystal Blue\vfs.dll

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.

_______________________________________________________________________________________________________

Error opening file for writing:

C:\ProgramFiles\PlaneShift Crystal Blue\xmltiny.dll

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.

________________________________________________________________________________________________________
Error opening file for writing:

C:\ProgramFiles\PlaneShift Crystal Blue\msvcp71.dll

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.

______________________________________________________________________________________________________


Error opening file for writing:

C:\ProgramFiles\PlaneShift Crystal Blue\msvc71.dll

Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file.


_______________________________________________________________________________________________________

Title: Re: Can't install
Post by: ThomPhoenix on February 09, 2007, 09:40:10 pm

Are you installing from a user account on Windows?
If so, try again with an Admin account.

Title: Re: Can't install
Post by: Boom on February 09, 2007, 09:47:35 pm

Quote from: ThomPhoenix on February 09, 2007, 09:40:10 pm

Are you installing from a user account on Windows?
If so, try again with an Admin account.

Thanks for the help, I tried that actually. :) My problem was actually quite stupid, I forgot to restart my computer after I uninstalled 3.017 x_X It's all better I'm logging in now! :D