PlaneShift
Support => Technical Help: IN GAME bugs (after loading world) => Topic started by: Suno_Regin on February 11, 2007, 06:01:33 pm
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I can't login with my character Throk. Every time I do, I can see him for a split second, then it crashes. I'm stuck on the road to the magic shop, and I need a GM to move me to Hydlaa.
EXCEPTION_ACCESS_VIOLATION at 005174E5
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Moved to another map
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Ok, there was really no point in moving me to DR.
Anyway, I'm still getting crashes...this doesn't happen on any other of my characters. =/
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There seems to be a policy that Game Masters can only move characters to the Death Realm. This has to be a fairly new policy because before, such things were always up to the discretion of the Game Master dealing with the problem. Can't the policy include a little more common sense and freedom? It's a a lose-lose situation for GMs to be forced into this solution. There's often a better way.
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Luckily the character that got moved was a kran. If I had made an enkidukai with this problem, I'd be ticked. But I'm still crashing. =/
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Luckily the character that got moved was a kran. If I had made an enkidukai with this problem, I'd be ticked. But I'm still crashing. =/
Player1> Hi, I'm stuck in a corner of the Fortress map. Unstick moves me, but not to a position of freedom. Can you use your GM powers to move me just a little bit so I'm standing on the grass?
GameMaster> If /die doesn't work, I can send you to the death realm.
Player1> Thanks, but that would mean I'd have to walk back from the Akkaio map. Can't you just move me onto the grass?
GameMaster> I'm afraid that I'm not allowed to do that, but I can send you to the deathrealm.
Just imagine what it will be like once the death realm is further expanded.
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Yeah, I had that one time. Angers you pretty much :P
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It doesn't make me angry, I just find it a bit weird and silly. Annoying, even.
GMs will not teleport players to a location, except in the case where there is a definite bug involved.
That's nice, but I've been stuck due to verifiable bugs and GMs have refused to help me. Sometimes they do, sometimes they don't. One time, the GM just killed me without asking if it was ok to do so.
If the bug needs to be verified, all you need to do is warp to my location and look at my character. You'll see that I'm stuck in the wall. You'll also see that I'm practically where I need to be in order to walk around again. And yet the response in many cases is "I am not allowed to teleport you to anywhere but the death realm, period.".
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It seems to me that they can lookup your coordinates remotely and go look when they are not busy with other things, they can also kill you remotely and both these thing do not disrupt whatever else they may be doing. If you know there is a policy that they can only teleport you to the DR why bother to ask for anything else?
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It seems to me that they can lookup your coordinates remotely and go look when they are not busy with other things, they can also kill you remotely and both these thing do not disrupt whatever else they may be doing. If you know there is a policy that they can only teleport you to the DR why bother to ask for anything else?
(emphasis mine)
Helping players is what GMs are supposed to be busy with.
The policy does not say that they can only teleport people to the death realm. The policy says that they can't teleport anyone who isn't the victim of a verifiable bug. I've had GMs move me to places other than the death realm before.
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Basically there have been too many instances of players asking for teleports when offline, and there's no way to verify whether they have a bug preventing login or are just being asshats. Thus the policy. However if you are online and say there's a bug, GMs should teleport over to you and investigate. Not doing that is silly.
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Well in my case, I kept crashing. Now, DR is fine with me, since I'm a Kran, but "killing without permission" makes it so that Enkidukais will be pretty ticked, especially ones that don't have all their stats maxed and have crappy stamina because of it. It actually took me an hour - with an intelligence based enkidukai - to make the walk because of my low stamina, and the bug that drains stamina way faster than it should. It'd be a lot easier to just slide them a space or two out of the bugged area so they can continue what they were doing, unless of course (enkidukais) you're in Akkaio already, or (incase you're everyone else) you're already in Hydlaa. You can afford to walk down a few roads.
Also, ICly, how do you just "appear" in the DR? If you're bugged and ask for help from a GM, they pretty much kill you. ICly, what's killing you? You might meet someone you know in DR ICly, and thus you'd have to make up something on the spot for the reason why you died. That's not roleplaying, that's pretending. However, if you get slid a few spaces over if you're stuck in a wall and meet that person walking down the road after being moved out, you can say hi to them, talk, and move on without having to pretend.
There could be OOC moments too, which is what I sometimes do, if the GM teleports over to you to see if you really are stuck. If you're not online, they should still teleport to you, just to see where you logged out at, and to see if they get stuck/crash in that spot like you did.
Now, if it had been my location that crashed me, why was I just killed? If I was an enkidukai, that'd be a major problem. There should be some type of "close to" rule, where you just get teleported somewhere close to your location, instead of being sent all the way across the world because of a bug, then trying to pretend something happened to you ICly. That's "silly," the way it was done.
But apperantly, since it wasn't my location that caused the crash, and just my character instead, it was ok.
Basically there have been too many instances of players asking for teleports when offline, and there's no way to verify whether they have a bug preventing login or are just being asshats. Thus the policy. However if you are online and say there's a bug, GMs should teleport over to you and investigate. Not doing that is silly.
Why can't they teleport to you while you're offline just to verify it? If I can't login, I don't want to be thrown across the map for it to be fixed, I'd rather just be moved a space out of that location so I can login again.
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If you're not online, they should still teleport to you, just to see where you logged out at, and to see if they get stuck/crash in that spot like you did.
There's no way to do that. We can only teleport to online entities.
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Isn't there a way to check the coordinates of where I last logged out, and just teleport to those?
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Nope, sorry.
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Will there be anything like that in the near future? It'd be a helpful program.
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Basically there have been too many instances of players asking for teleports when offline, and there's no way to verify whether they have a bug preventing login or are just being asshats. Thus the policy. However if you are online and say there's a bug, GMs should teleport over to you and investigate. Not doing that is silly.
I've been online all the times my requests were refused. If I'm offline at the time of my request, I ask to be moved to the deathrealm.
GMs being silly... I wasn't going to say anything. :innocent:
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Some people just refuse to think outside of the written rules and examine situations where a different action may work better :] Eh.
Suno: I've wanted such a feature before, but I'm no longer as sure about its use - most of the time when someone has problems logging in and its location-specific, it's specific to the entire map they are in.
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Some people just refuse to think outside of the written rules and examine situations where a different action may work better :] Eh.
Try saying that to a GM. It's a good way to be accused of GM harassment.
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Some people just refuse to think outside of the written rules and examine situations where a different action may work better :] Eh.
Try saying that to a GM. It's a good way to be accused of GM harassment.
That really depends how you say it. I'm guessing if GMs "Kill you without even asking if you're OK with it", there might be another issue here ;D
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There are too many new GM's now, anyway. They're like...police. They get bullied in school, and then when they have that badge, they can do whatever they want to you, and anything you say against them gets thrown at you as "evidence."
Same situation. The moment you talk to that GM, you know you're going to DR, and anything you say gets counted as "GM harrassment" when it comes to where you're being moved. =P
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How about there are 2 types of gm's police and event running gms so those of us that are police are doing our job. ENFORCE THE RULES. We might be new or we might be old but we all as gms have to follow the same rules. Some might see a few rules differently but we all have to follow them if not we can get kicked off the team.
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Ok, but it's still being "silly" to not teleport to where the person is and see things for yourself. I asked to be moved to Hydlaa, mainly because that's where I was going, or even if it was one space forward that would've been fine. But DR? No. Especially if you're an Enkidukai, just running all the way back from Akkaio, then you get stuck. The GM comes and kills them to get them unstuck.
I think that's all I really have to say.
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There's really no argument to make if you're asking an offline character to be teleported. The GM team can't make exceptions in that case.
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Well, if you include the reason why with "can you move me to Hydlaa?" then they should say something like "No, but I can move you a few spaces to the X direction. Tell me if you're still stuck."
Or even move to them like Kary said earlier, and see if they really are stuck. I didn't think of moving a few spaces when I asked to be moved, but I figured it was the general area crashing me. I went there (road to magic shop) with my other character, but nothing happened. Didn't crash or anything. All I found were some messed up graphics in the sector boundary.
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Actually, now that you mention it, I fail to see how asking a GM to move you a few feet to the left could possibly be exploited in any way other than to get into somewhere they shouldn't, and even then I don't see how that gives them any sort of advantage, considering they'd still be stuck.
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Well say they're stuck a little bit in the wall and can't move to get out, and unstick just puts them back farther behind the wall. Moving you a little in one direction until you're slidden out of the wall would help, not being killed.
Plus, if we want to go to DR, we can type /die, we don't need a GM for that. We ask GM's to move us because we DON'T want to go to DR.
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Well when I go wandering off the beaten path or try to climb the unclimbable I expect to have to /die if I don't actually get where I am trying to go and get to a place where /unstick does me no good. Why would I expect anything else? The GMs are not there to help you play Silly Billy. If it is a map related login problem that is a different story. The terrain is full of invisible cliffs if you get stuck in one of those perhaps the thing to do is to note its position and file a bug report. It is a pain in the butt to have to die but it is a fact of life.
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Just stop and think for a few moments, What that GM is doing in game.
possibly.
Testing Quests.
Testing new area.
Finding reason why this or that does not work.
Monitoring Help.
Solving a players Petition.
Settling a dispute.
I fell there is more to add, but I think you get the picture.
As for was killed on the spot, *grins* what other option do you have, will get boring stood in same spot.
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How about there are 2 types of gm's police and event running gms so those of us that are police are doing our job. ENFORCE THE RULES. We might be new or we might be old but we all as gms have to follow the same rules. Some might see a few rules differently but we all have to follow them if not we can get kicked off the team.
You're welcome to enforce the rules and to abide by them. However, certain Game Masters have made it obvious that they do not understand the rules, and they are unwilling to be corrected.
Actually, now that you mention it, I fail to see how asking a GM to move you a few feet to the left could possibly be exploited in any way other than to get into somewhere they shouldn't, and even then I don't see how that gives them any sort of advantage, considering they'd still be stuck.
"A few feet to the left" usually means "Get me out of this damned rock!" etc.
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How about there are 2 types of gm's police and event running gms so those of us that are police are doing our job. ENFORCE THE RULES. We might be new or we might be old but we all as gms have to follow the same rules. Some might see a few rules differently but we all have to follow them if not we can get kicked off the team.
You're welcome to enforce the rules and to abide by them. However, certain Game Masters have made it obvious that they do not understand the rules, and they are unwilling to be corrected.
If that was True does not /report [name] work on them as well, in other-words, before such a statement is made, please have the proof.
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If that was True does not /report [name] work on them as well, in other-words, before such a statement is made, please have the proof.
I don't understand.
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If that was True does not /report [name] work on them as well, in other-words, before such a statement is made, please have the proof.
I don't understand.
certain Game Masters have made it obvious that they do not understand the rules, and they are unwilling to be corrected.
I will not take your word for it with out proof . (does not /report [name] work on them as well. )
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I will not take your word for it with out proof . (does not /report [name] work on them as well. )
I don't really care if you believe me or not, since other people know that I'm right through personal experience with the GMs. I will not post chat logs in public. Also, I'm not sure how it all works but something seems sketchy about using the report function on a GM.
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I will not take your word for it with out proof . (does not /report [name] work on them as well. )
I don't really care if you believe me or not, since other people know that I'm right through personal experience with the GMs. I will not post chat logs in public. Also, I'm not sure how it all works but something seems sketchy about using the report function on a GM.
There is always PM., and you saying: since other people know that I'm right through personal experience with the GMs. that also requres proof.
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Janner: take my word for it as well. As much as I'd love to say that the entire team is a ray of sunshine, it isn't so. I get frustrated as much as some players do.
However, this is generally a bad topic for the forum so let's steer clear of it.
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Janner, my point is that the people who know I'm right don't require proof from me. I'm not going to go into a long tirade right now based on but a few recent incidents. I've already said enough that most people can pick up on what happened.
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Janner: take my word for it as well. As much as I'd love to say that the entire team is a ray of sunshine, it isn't so. I get frustrated as much as some players do.
However, this is generally a bad topic for the forum so let's steer clear of it.
bows and drops it.
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What I mean is - what's the practical reason for a GM refusing to help someone who's stuck? (I'm talking regulation-wise, not time-wise. I understand some GMs are busy most of the time *cough*occasionally*cough* but I don't see how someone could really abuse being unstuck...
I mean, what're we gonna do, lie about being stuck just so someone moves us over a little bit?
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I posted this just for the sake of being able to play my character again...I agree with the thing about GM's, but zanzi, can you make a new thread? I'd like this bug to be fixed so I can play again.
*edit*
Sorry for the double post, need this bumped.
Now, each of these dumps are entirely different, so I don't see how they would help fix the problem my character's having. He crashes in the same way each time, but it's a differnet access violation number for every crash.
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It helps because we'll know if there are multiple reasons for the crashes. Is this in a certain area?
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No. At first I thought it was, but when I was moved to DR, I was still crashing the moment I logged in.
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Vertex Buffer on 'n everything?
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I have no idea what that is.
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Run pssetup.exe and make sure "Vertex Buffer" is checked as on.
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Turned it on, still crashed.
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Looks like you might just have to wait for a reply from Arianna at this point :/
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I really don't understand why this is only happening to one character...
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Just a thought, are they on separate accounts and separate planshift folders? if so try logging in the one that crashes on your other planeshift folder, if it woks, you know were the problem lies.
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I don't really know what you just said, but if my guess is right...It's only that one character that crashes, and they're all on the same account, so that wouldn't really work. They're on the same planeshift folder.
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just a last suggestion try to change font scaling to 50% in set up and logging in if that fixes then reduce the text in your desc. if that does not work i dont know what else to suggest.
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Wow, I can't believe that actually worked...but how am I supposed to be able to read anything now? =/
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In game right click on edge of talk box, bar to do it for that box in there. you could click on apply to all or just ok. same for shortcuts.
hope the is clear.
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or you can just edit your desc down and change font scaling back to where it was before
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I have no idea what you both just said...
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[img=http://img250.imageshack.us/img250/5803/shot02tz6.th.jpg] (http://img250.imageshack.us/my.php?image=shot02tz6.jpg)
WERE POINTER IS RIGHT CLICK.
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Ah, alright. Thanks. :)
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I wonder if it is possible for laanx.fragnetics.com to have a page specifically for stuck characters, and if you can't log in due to a crash bug, you just enter your account name, Char, and Password and it will automatically move you to the DR. Or maybe that page could be added to the client. I really need to take some SQL classes so I can understand a bit better how that language works, but methinks it might save the GM's a lot of time. I can't really think of a way it could be abused, because if the char is online, they could just /die. If someone already has your acct name and pass, you have more problems than not being able to log in. Due to a throbbing headache I am having a bit of trouble thinking outside the box tonight for ways players might exploit that.
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That's actually a good idea.