PlaneShift
Support => Technical Help: Problems BEFORE entering the game => Topic started by: MortisNoctem on February 17, 2007, 10:48:43 pm
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I am unable to enter the server, becaused it always says that the server is "Failed", I have a good internet connection and all that, but I cant still log on! How can I solve this.
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Make sure that you have the most recent version of the client, first. It's 0.3.018. If you do have it installed but you ran the updater afterwards, you're going to have to uninstall completely (make sure no folder is left behind) and then reinstall, without touching the updater :)
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Make sure that you have the most recent version of the client, first. It's 0.3.018. If you do have it installed but you ran the updater afterwards, you're going to have to uninstall completely (make sure no folder is left behind) and then reinstall, without touching the updater :)
What!? But they told me to update it! dammit!
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There's always a problem with the updater right after a new client release... Sorry about that! Keep the original install file handy just for such situations.
The server itself is offline at the moment, though, so you should be able to log in once it has returned, and you reinstalled :}