PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Traenor on March 31, 2007, 01:27:59 pm

Title: i m unable to reach the server why?
Post by: Traenor on March 31, 2007, 01:27:59 pm

always when i come to the login screen it says that server is failured. why? :(

Title: Re: i m unable to reach the server why?
Post by: Nilrem on March 31, 2007, 02:11:10 pm

There's a fixed topic in this very subforum named "PS Tech Help Guide"  :detective:
http://hydlaa.com/smf/index.php?topic=21401.0

Amongts other things, it deals with what most commonly is your issue.

Probably you're connecting to the Internet, and have a firewall running.
Configure it so it allows traffic on udp port 7777, otherwise you won't be able to stablish connection with the server.

Quote

Server name:  Laanx
Hosted by:  Fragnetics
URL:  laanx.fragnetics.com
Port:  UDP 7777

How to configure the firewall depends on each software firewall utility. Normally a hardware firewall would be allowing outgoing traffic, so most probably you've a software firewall enabled.

If what you've enabled is the Windows XP firewall... I guess you could disable it right away, as it will be more a nuisance than a trouble prevention.

Title: Re: i m unable to reach the server why?
Post by: steuben on March 31, 2007, 03:31:06 pm

and double check to make sure that you have 3.18 in the top left corner.