PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: moofun on April 08, 2007, 07:22:52 am

Title: Planeshift error
Post by: moofun on April 08, 2007, 07:22:52 am

Hi i just downloaded planeshift and when i tried to start it, it came up with an error message that said "something unexpected has happened in planeshift" and then closes down. Can anyone help me?

Title: Re: Planeshift error
Post by: Karyuu on April 08, 2007, 07:24:50 am

Please provide more information, such as your hardware specs and operating system :) Also, has the game installed without any errors? Does the "something unexpected" message appear right when you try to open the game, or at a certain screen?

Title: Re: Planeshift error
Post by: neko kyouran on April 08, 2007, 07:25:21 am

http://hydlaa.com/smf/index.php?topic=27639.0

Take the number it gives you and read that thread over.

Without any more information, there is little we can do to help you.

Title: Re: Planeshift error
Post by: moofun on April 08, 2007, 07:29:47 am

the error opens as soon as i open the actual game

Title: Re: Planeshift error
Post by: Karyuu on April 08, 2007, 07:31:06 am

System specs, please?

Title: Re: Planeshift error
Post by: moofun on April 08, 2007, 07:38:34 am

sorry i dont know much about my system specs i only know i have a broadband 100 mbps connection

Title: Re: Planeshift error
Post by: Karyuu on April 08, 2007, 07:43:40 am

You should at least know your operating system.. :) A flavor of Windows, or MacOSX?

If you are on Windows, you can right-click on your My Computer icon, click Properties - your processor type and amount of RAM will be displayed under Computer: on the General tab. To see your video card, type dxdiag into the Run command, and look at the Display tab. The name and approx. total memory are the important bits.

Title: Re: Planeshift error
Post by: moofun on April 08, 2007, 07:44:24 am

ok i found it i have a Celeron 2.40 GHz
and windows xp

*edit*

Name: SiS 650
Total memory: 32 MB

Title: Re: Planeshift error
Post by: Karyuu on April 08, 2007, 07:53:54 am

This is likely the issue - your graphics are coming from an onboard chipset and not an actual separate graphics card. The minimum requirement for the game is 64MB, twice what you have. If you can, invest in a graphics card from ATI or Nvidia - cards with 128MB can be found quite cheaply these days (for example from Newegg.com (http://www.newegg.com/)). Until your system gets more power though, you are unlikely to load the game.

Title: Re: Planeshift error
Post by: moofun on April 08, 2007, 07:55:09 am

ok thanks for the help