PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Illuzion on April 29, 2007, 12:19:34 pm

Title: Error message when connecting...
Post by: Illuzion on April 29, 2007, 12:19:34 pm

Okay, I installed the correct version of Planeshift, and everything was working fine until i got to select a character to play on, and try to connect. This is the message i get:
Something unexpected has happened in Planeshift: Crystal Blue
Details: EXCEPTION_ACCESS_VIOLATION at 691E69C9
Would you like to save a diagnostic file?
Yes No

What does this mean? If i click yes, I get:
Saved dump file to the (folder and stuff, can't be bothered to type it out)
Please consult Planeshift fourms for more details.

Once I click off or okay on that message, the Planeshift client freezes, causing me to shut it down.

...so here I am!
Help?

Title: Re: Error message when connecting...
Post by: Durwyn on April 29, 2007, 12:26:13 pm

Hello sir.
Have you tried to reconnect? i got sometimes this message too but i dont bother as when i retry, i log without problems.

Title: Re: Error message when connecting...
Post by: Illuzion on April 29, 2007, 05:55:32 pm

How do I do that?

Title: Re: Error message when connecting...
Post by: Karyuu on April 29, 2007, 06:48:16 pm

Does this happen with every character you create, or just one? And have you tried reinstalling the game?

Title: Re: Error message when connecting...
Post by: Illuzion on April 30, 2007, 06:26:12 pm

Tried re-installing several times.
Have had no luck, but have only created one character, but I doubt its that to be honest. =/

Title: Re: Error message when connecting...
Post by: Elvicat on April 30, 2007, 06:40:41 pm

isn't 69x... 1 of thouse nvidia gfx card errors? maybe all he needs are new drivers, just a guess

Title: Re: Error message when connecting...
Post by: Illuzion on April 30, 2007, 06:50:37 pm

So, I need a new graphics card to run it do you think?

Title: Re: Error message when connecting...
Post by: Karyuu on April 30, 2007, 06:52:38 pm

Perhaps all you need is to turn on Vertex Buffer in pssetup.exe :]

Title: Re: Error message when connecting...
Post by: Illuzion on April 30, 2007, 07:28:12 pm

How do I do that? Sorry, I've never heard of it =P

Title: Re: Error message when connecting...
Post by: Karyuu on April 30, 2007, 08:10:18 pm

Run pssetup.exe from your PS install directory, and turn on Vertex Buffer ;)

Title: Re: Error message when connecting...
Post by: Illuzion on April 30, 2007, 08:43:10 pm

Can I be dumb and ask where the Ps install diretory is?  :-[

Title: Re: Error message when connecting...
Post by: Karyuu on April 30, 2007, 08:44:44 pm

Wherever you installed PlaneShift :) By default, this should be C:\Program Files\PlaneShift Crystal Blue.

Title: Re: Error message when connecting...
Post by: Illuzion on April 30, 2007, 08:48:25 pm

Ooh, that makes so much sence, thankyou! :D
I've turned it on, lets try lol!

Title: Re: Error message when connecting...
Post by: Tyshow on May 16, 2007, 01:04:46 am

Quote from: Karyuu on April 30, 2007, 08:44:44 pm

Wherever you installed PlaneShift :) By default, this should be C:\Program Files\PlaneShift Crystal Blue.

I have the same problem and i looked in that folder but couldnt find what you 2 where talking about. usaly when i restart the client it works but its the 3rd time and no success. what is that buffer thing you were talking about? Sorry if i am bringing up this subject again but i am confused. lol.

Title: Re: Error message when connecting...
Post by: Karyuu on May 16, 2007, 01:41:13 am

Look in that folder and find the file pssetup.exe - run it, then make sure Vertex Buffer is on:

(http://img244.imageshack.us/img244/7782/0034tl5.gif)

Title: Re: Error message when connecting...
Post by: Tyshow on May 16, 2007, 01:51:12 am

Ok thanks for clearing that up for me. You rock  \\o//