PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Telakh on May 22, 2007, 09:24:31 am

Title: Question on server status
Post by: Telakh on May 22, 2007, 09:24:31 am

Hello. I have installed 0.3.0.18 vercion and I can't connect to the game because it keeps saying "failed" on fragnetics server. Hydlaa.com says it is down too while laanx.fragnetics.com says that it is up. That do I have to do?  I am not using the firewall.   Thank you

Title: Re: Question on server status
Post by: Karyuu on May 22, 2007, 09:30:12 am

Perhaps it was a server hiccup? Hydlaa.com shows the server up again :) Are you able to login now?

Title: Re: Question on server status
Post by: Telakh on May 22, 2007, 02:52:18 pm

Still unable to connect... The game client shows that the server is down. I can ping laanx.fragnetics.com though.

Title: Re: Question on server status
Post by: Caarrie on May 22, 2007, 03:00:38 pm

do you have a firewall?

Title: Re: Question on server status
Post by: Telakh on May 22, 2007, 03:12:41 pm

No, I do not. Have mentioned it above.

Title: Re: Question on server status
Post by: steuben on May 22, 2007, 04:03:26 pm

are you networked or are you straight into your modem?
and just to double check what version does it say up in the top left when you start the client.

Title: Re: Question on server status
Post by: Telakh on May 22, 2007, 04:20:14 pm

It is a dynamic IP network. I have downloaded 0.3.0.18 two days ago. I used to play planeshift long ago at it's very beginning but there were no such problems.

Title: Re: Question on server status
Post by: steuben on May 22, 2007, 04:28:39 pm

check to see if port 7777 is blocked by your it team.
and make sure that i says 3.18 in the top left of the client.

Title: Re: Question on server status
Post by: Telakh on May 22, 2007, 06:12:19 pm

How do I check the port?   :-[

Title: Re: Question on server status
Post by: Telakh on May 23, 2007, 03:58:02 pm

So does anyone have a solution for my problem?  :-\

Title: Re: Question on server status
Post by: steuben on May 23, 2007, 06:13:44 pm

as far as i know there is no easy way to check if a port is being blocked.... well i know of a few but they don't give anything useful in this case.
who setup your network?
1. if it is uni/corp check with them
2. if you set it up check with your router manufacturer

now if the port isn't being blocked, and you set up the router. you may have to set up a port forward. you'll want to forward 7777 to your comp. again the maker of your router will be able to help on this.

if it is a corp/uni network, things maybe more... interesting for you.

Title: Re: Question on server status
Post by: Telakh on May 23, 2007, 07:40:46 pm

Alright, I'll try to contact my ISP. Thank you.

Title: Re: Question on server status
Post by: hitancrias on May 26, 2007, 01:33:15 pm

Hey Telakh, welcome back! I remember you, you were one of the people of the explorers guild who showed me around on my first days of playing PS and made me decide to join them. We're still around by the way.

Hope you manage to set the connection back up.

Title: Re: Question on server status
Post by: Telakh on May 30, 2007, 05:00:25 pm

Hey there! Yup, I remember you too :) looking forward to meet you.

Title: Re: Question on server status
Post by: nvrbncmp on July 09, 2007, 06:58:23 pm

i got the same problem, but instead I'm using mac intel version 10.4.10, help please?

(i got the other .app quit unexpectedly and tried what they say at the other topics, but doesn't help, any topic reccomendation?)

Title: Re: Question on server status
Post by: Karyuu on July 09, 2007, 07:15:30 pm

The server is down at the moment for an update, nvrbncmp. You may be better off downloading the new client when it comes out.