PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: zoke on August 01, 2007, 06:24:45 pm

Title: Got no activation E-Mail
Post by: zoke on August 01, 2007, 06:24:45 pm

I tried to get an activation EMail, but i didn't get one :(
I tried various accounts and resent activation. Today i got another strange effect. When i tried to resent the mail i got the message: "create an account!" and when i create the account i got the message: "The E-Mail you entered is already associated with an account.".

I read the FAQ, checked the connection log from my EMail-Server, but there wasn't even a connection from laanx.fragnetics.com or 210.193.49.103 or any mail with such ip's in header. I don't drop any mail via spam.

Any help would be nice. For the FAQ. It would be nice to have a technical problem E-Mail Adress :)

Thanks in regard

Markus Brischke

Title: Re: Got no activation E-Mail
Post by: Karyuu on August 01, 2007, 06:33:02 pm

A whole forum is better than emailing just a single person to get help. But you can try to get in contact with Acraig ( andrew@hydlaa.com ) and see if he can do something about your situation.

Title: Re: Got no activation E-Mail
Post by: zoke on August 01, 2007, 07:28:35 pm

Thanks i would try this.
The activation of the Forum worked well. I suggested the E-Mail address because i don't want to bother others in this forum with this problem ;)

Markus

Title: Re: Got no activation E-Mail
Post by: zoke on August 02, 2007, 08:16:18 pm

Still no activation or mail :(
Any other idea?

Title: Re: Got no activation E-Mail
Post by: acraig on August 02, 2007, 08:30:12 pm

I didn't check my email last night.  Activated your account now, check email for details.

Title: Re: Got no activation E-Mail
Post by: zoke on August 02, 2007, 09:16:26 pm

Thank you very much!

If you need help to trackdown the problem i would be pleased to help.

Markus