PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: ORPHEUS on October 07, 2007, 02:17:22 pm

Title: verification email
Post by: ORPHEUS on October 07, 2007, 02:17:22 pm

I HAVE , WITH OUT ANY LUCK, HAVE BEEN TRYIBG TO ACTIVATE MY ACCOUNT ABD RECEIVE MY VERICATION E-MAIL. I AM BEING TOLD THAT MY ACCOUNT IS ACTIVE BUT WHEN ASKING FOR VERIFICATION E- MAIL NO JOY. OBVIOUSLY MY E-MAIL DOES WORK AS I HAVE BEEN ABLE TO REGISTER HERE.

i HAVE FOLLOWED ADVISE FROM OTHER FORUM MEMBERS. UNINSTALLED AND RELOADED, USED A DIFFERENT E-MAIL ADDRESS. ASKED FOR VERIFICATION E-MAIL NUMEROUS TIMES. STILL NO JOY.

CAN ANY ONE HELP.

Title: Re: VERIFICATION E-MAIL
Post by: neko kyouran on October 07, 2007, 02:21:29 pm

first, turn off the caps lock.

second, I know a gmail email account works, so try creating a game account with one of those.

and check to make sure its just not getting kicked to your spam folder while you're at it.

Title: Re: verification email
Post by: Egres Ofyahl on October 07, 2007, 09:35:09 pm

I had this problem. My mailbox had a anti-spam filter activated, this was the reason.
I deactivated the spam filter, and the I asked for a new verification email. I received this one.
You just have to reactivate your spam filter afterwards.

I hope this will help...