PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Laefyll on October 07, 2007, 10:45:21 pm

Title: Need some help logging in.
Post by: Laefyll on October 07, 2007, 10:45:21 pm

I have done all the right steps to make an account, for this game.

When i try to log in to the game, (with correct email address and password)

It says,

"The server is not running or is not reachable.  Please check the website or forums for more info."

I know other people are getting this as well.. Makes no sense, seeing how there is some people on..
 Time:  Mon Oct 8 4:52:35 SGT 2007 
 Report Time   Mon Oct 8 4:52:30 SGT 2007 
 Total Online: 218 
 Accounts 443441

Respond, Please?

Title: Re: Need some help logging in.
Post by: Elvicat on October 07, 2007, 11:43:43 pm

you can only try and try again when this happens, this happens alot for me but not always

Title: Re: Need some help logging in.
Post by: Laefyll on October 08, 2007, 12:17:15 am

Well the server name has fail to the right of it, so i think its just down..

<edit: Or dead, seeing how i first tried logging on at 8 am..

Title: Re: Need some help logging in.
Post by: Elvicat on October 08, 2007, 12:38:47 am

it's up and working ok right now so maybe your behind some firewall or similair

Title: Re: Need some help logging in.
Post by: Marqsaynt on October 08, 2007, 04:15:49 am

Like Elvi said, most likely something like PS is being blocked by a firewall. However, just so you don't try tweaking things and get frustrated when the server still says off-line, the game server has been taken down to update to the new client so, everyone is actually seeing that. ;) ---> http://hydlaa.com/smf/index.php?topic=30268.msg346741;topicseen#msg346741 (http://hydlaa.com/smf/index.php?topic=30268.msg346741;topicseen#msg346741)

Title: Re: Need some help logging in.
Post by: Sonic_dk on October 08, 2007, 07:11:55 pm

is the server still down I have just created an account and i can't log in to the fragnetics server it says that it isn't availible

Title: Re: Need some help logging in.
Post by: Cebot on October 08, 2007, 07:14:51 pm

The server is down for an upgrade now. In a few days a new client version will be announced on the website (with the current one you won't be able to connect any more)

Title: Re: Need some help logging in.
Post by: Sonic_dk on October 08, 2007, 07:39:23 pm

okay thx. so when the new version is ready i just update and then i can connect and create a player?

Title: Re: Need some help logging in.
Post by: Elvicat on October 08, 2007, 07:55:38 pm

you need to download the new client then, the updater won't work... usualy anyway, the new version is 0.3.020

Title: Re: Need some help logging in.
Post by: Marqsaynt on October 08, 2007, 10:50:21 pm

False alarm, no update right now. Server is back up and working with the current version 0.3.019.

http://hydlaa.com/smf/index.php?topic=30268.msg346865;topicseen#msg346865 (http://hydlaa.com/smf/index.php?topic=30268.msg346865;topicseen#msg346865)

Title: Re: Need some help logging in.
Post by: Laefyll on October 09, 2007, 12:34:52 am

'Server down for updates!  Keep checking forums and site for updates.'
In the news box, i never looked there before..

Title: Re: Need some help logging in.
Post by: Elvicat on October 09, 2007, 02:20:59 am

not again..., this happend with the last version to

Title: Re: Need some help logging in.
Post by: Laefyll on October 09, 2007, 02:39:12 am

I now have figure out why i cant log in, from server.  Fixed it too. Just a simple re-update.





But now, when i try and start the game, it shows the loading screen thing, then closes itself within a second.
Any reason it is doing this  X-/
Also, thanks, for all your help Elvicat.

Title: Re: Need some help logging in.
Post by: Elvicat on October 09, 2007, 03:03:51 am

maybe try... uninstalling the game completely like removing the foulder after uninstall then reinstall, or the best bet might be to update your graphics card drivers

Title: Re: Need some help logging in.
Post by: Laefyll on October 10, 2007, 01:32:39 am

Wow, your smart.  After like 50 hours of what i was doing, i just started doing what you said.  It works, thank you, thanks you, thank you!  :lol: