PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Darlantan on November 03, 2007, 12:40:39 pm

Title: Graphic issues during character creation.
Post by: Darlantan on November 03, 2007, 12:40:39 pm

Hello.

I'm currently running (or at least trying to) Planeshift on an Intel Celeron 430@1.73GHz CPU, with 1024 MB system RAM, 32-bit Vista Home Premium.

I'm having a little trouble. Whenever I connect to the server, the screen does not display properly:
http://img165.imageshack.us/img165/5368/example1xk8.jpg (http://img165.imageshack.us/img165/5368/example1xk8.jpg)

If I work out where the character creation button should be, and click in that general area, it loads another screen, again improperly:
http://img110.imageshack.us/img110/2339/example2rt0.jpg (http://img110.imageshack.us/img110/2339/example2rt0.jpg)

I can fill out a name, but if I click a race, I lose the ability to click any other button:
http://img110.imageshack.us/img110/2786/example3wv3.jpg (http://img110.imageshack.us/img110/2786/example3wv3.jpg)


I assumed running the Updater would sort this out, but when I do, all I get is:
http://img165.imageshack.us/my.php?image=updateexamplexf7.jpg (http://img165.imageshack.us/my.php?image=updateexamplexf7.jpg)

Can anyone help? It would be much appreciated.

Title: Re: Graphic issues during character creation.
Post by: steuben on November 03, 2007, 12:44:30 pm

you missed the obvious bit what is your graphics card?
but even then update your graphics drivers to fix it. oh and the updater message is correct. we've taken it off line becuasse it was downdating to 3.19

Title: Re: Graphic issues during character creation.
Post by: Darlantan on November 03, 2007, 12:51:46 pm

My graphics device is a Mobile Intel(R) 945GM Express Chipset Family.
Main driver is igdumd32.dll

I have no idea what aforementioned .dll is/means/does.

Thankyou.

Title: Re: Graphic issues during character creation.
Post by: steuben on November 03, 2007, 03:52:03 pm

/me winces
there has been chatter about the intel graphics card not being the best. but you'll want to check in with the maker, either give them a call or check their website, of the computer on how to upgrade the graphics drivers.

Title: Re: Graphic issues during character creation.
Post by: Darlantan on November 03, 2007, 04:26:16 pm

I see. Thankyou very much for your assistance.