PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: undersole on November 19, 2007, 04:42:22 am

Title: can't login
Post by: undersole on November 19, 2007, 04:42:22 am

Im signed up activated code and everything, but still tells me "incorrect password" evertime I try and login. Im looking at the second monitor here next to my main and everything is exactly the same...but still not letting me login

Title: Re: can't login
Post by: neko kyouran on November 19, 2007, 05:01:03 am

make sure you don't have an added space in there somewhere.  best to erase everything and push the delete key a few times when the text box looks blank just to make sure there isn't any accidental spacebar presses in there.

Title: Re: can't login
Post by: souldog on November 25, 2007, 07:03:33 pm

same problem here, and your answer can't possibly apply -- when the email address is incorrect, the error shows 'no such account' (words to that effect). in the password box, any trailing space shows as * -- just like any other character.

I've changed my pw twice, and allowed plenty of time for the change to propagate to the server. Error is "incorrect password" every time, trying all three of the pw's I registered.

WEIRD...I just tried the pw with capslock ON. I could swear i registered in lower case....but I must be wriz-ong...