PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: jpstephens on March 06, 2008, 07:03:31 pm

Title: problem with password
Post by: jpstephens on March 06, 2008, 07:03:31 pm

I need some help with password recovery or reset. When I registered I used a roadrunner email account. comcast bought out timewarner in my area since that time and my old roadrunner email address is no longer valid, therefore a new password reset email can not be sent to that address. There does not seem to be any facility to update my new email address. I have worked on my character for a long time and his state of development represents many many hours of game play that I do not want to lose. If I cannot recover my character I would not even want to play anymore. :sweatdrop: please contact me @email removed

Avoid posting email addresses

Title: Re: problem with password
Post by: Karyuu on March 06, 2008, 07:45:43 pm

Easiest thing for you to do right now is contact Acraig himself, so he may verify your character is yours and change your email for you. Give him a poke with this information at andrew@ hydlaa . com