PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Ichishima on March 16, 2008, 02:28:10 am

Title: Planeshift not opening
Post by: Ichishima on March 16, 2008, 02:28:10 am

SO my firend goes and cliks open planeshift client and nothing comes up at all... Any help?

Title: Re: Planeshift not opening
Post by: Karyuu on March 16, 2008, 02:32:32 am

We'll need more information. There's absolutely nothing we can suggest with that information alone. What operating system is in use, what are the system specs, what client version?

People here aren't psychics :)

Title: Re: Planeshift not opening
Post by: Ichishima on March 16, 2008, 03:00:50 am

ok its Steel blue. Mine works his dosne't. He clicks open client then waiting... nothing thats it

Title: Re: Planeshift not opening
Post by: steuben on March 16, 2008, 03:05:20 am

first: update.
second: we need system specs
third, and it is obscure: check to make sure he doesn't have the system variables cel and crystal set.

Title: Re: Planeshift not opening
Post by: Ichishima on March 16, 2008, 03:19:30 am

ok 2 +3 R confusing I tell him #1

Title: Re: Planeshift not opening
Post by: Karyuu on March 16, 2008, 03:30:36 am

We -need- to know his system specs. What processor, how much RAM, what video card, and what operating system. Without these details, it is almost impossible to figure out what the problem could be.

Title: Re: Planeshift not opening
Post by: Tuxide on March 16, 2008, 03:44:59 am

I usually get this sort of thing when I have a conflicting version of Crystal Space on the same box, and my CRYSTAL, CEL, and CSCONFPATH environment variables are set.

Title: Re: Planeshift not opening
Post by: Ichishima on March 16, 2008, 04:34:08 am

Oh He has Windows XP and he dosent know the rest... srry

Title: Re: Planeshift not opening
Post by: Zhaxor on March 16, 2008, 12:53:31 pm

Quote from: Ichishima on March 16, 2008, 04:34:08 am

Oh He has Windows XP and he dosent know the rest... srry

Then we can't help, there are to many variables to try and guess his problem.

Now do this, click start->run enter the word "dxdiag" (without the quotes) this will start the windows xp diagnostic program. The first page will have his basic hardware, Motherboard, CPU, memory etc, post that here, also go to the display tab and read what it says under device, post that here with the rest.

Title: Re: Planeshift not opening
Post by: Ichishima on March 16, 2008, 04:05:47 pm

ok ;D

Title: Re: Planeshift not opening
Post by: Elvicat on March 16, 2008, 11:34:53 pm

it should say somewhere on the site that you need to have some knowlige about comps for this game  :whistling: