PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Kirb10 on May 29, 2008, 02:02:09 am

Title: Problem with the Setup
Post by: Kirb10 on May 29, 2008, 02:02:09 am

Hi. First off I guess I'll introduce myself. My name is Carlos and I'm excited to try Planeshift but I am having a problem.

When I open up the setup application so I can configure the client, the whole window is completely black. When I click on the buttons nothing works and I tried everything from opening it as administrator, allowing through firewall, setting it so its compatible with XP and all that stuff.

Here's a picture and my computer information (A gaming rig from xFire)


Picture:

(http://i25.tinypic.com/23mly02.png)


Computer Info:

Manufacturer:     
Sony Corporation
Processor:    
Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory:    
2038MB RAM
Hard Drive:    
242 GB
Video Card:    
Mobile Intel(R) 965 Express Chipset Family
Monitor:    
Generic PnP Monitor
Sound Card:    
Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Operating System:    
Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071009-1548)

Title: Re: Problem with the Setup
Post by: neko kyouran on May 29, 2008, 02:12:45 am

your video card driver needs to be updated to support OpenGL.  It's a common problem with people that run Vista, as that OS is terrible because it's made by Microsoft.

Title: Re: Problem with the Setup
Post by: Kirb10 on May 29, 2008, 02:16:56 am

How would I do that? I'm pretty sure my video card might support OpenGL.....

This is what my video card settings look like. It even has an open gl setting window.

(http://i25.tinypic.com/2127n8g.png)