PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Locolama on June 30, 2008, 05:41:22 am

Title: Bug in installation
Post by: Locolama on June 30, 2008, 05:41:22 am
Upon attempting to launch Plainshift after installation of the new version I am given the followinf error message...
"This application has failed to start because OpenAL32.dll was not found. Re-installing the application may fix this problem."...
I have uninstalled and re-installed Planeshift multiple times and still continue to recieve the error message...any advice?
Title: Re: Bug in installation
Post by: darkjunior301 on June 30, 2008, 06:35:41 am
I was having the same issue then I downloaded the missing .dll file. Now I get a new issue. "The Procedure entry point alcGetString could not be located in the dynamic link library OpenAL32.dll .   I am usually pretty good at figuring out things like this myself but since this seems to be a dead end I have no clue what to do.
Title: Re: Bug in installation
Post by: Lanarel on June 30, 2008, 08:13:35 am
Sounds like now the dll is not the version the game expects. Use the updater to hopefully correct the problem. You may have to check some of the recent posts on the updater first.
Title: Re: Bug in installation
Post by: Locolama on June 30, 2008, 05:29:27 pm
I was having the same issue then I downloaded the missing .dll file. Now I get a new issue. "The Procedure entry point alcGetString could not be located in the dynamic link library OpenAL32.dll .   I am usually pretty good at figuring out things like this myself but since this seems to be a dead end I have no clue what to do.

How did you download the missing dll file???
Title: Re: Bug in installation
Post by: Caarrie on June 30, 2008, 05:31:45 pm
http://www.psmirror.org/repo/backup/win32/OpenAL32.dll
Title: Re: Bug in installation
Post by: Xordan on June 30, 2008, 05:33:23 pm
Or just run the updater..
Title: Re: Bug in installation
Post by: Locolama on June 30, 2008, 05:34:40 pm
Sounds like now the dll is not the version the game expects. Use the updater to hopefully correct the problem. You may have to check some of the recent posts on the updater first.

My updater automatically says the following:

"PlaneShift Version 5 for win32.

Checking for updates:
This updaterinfo.xml file is marked as unactive and will not work. Please get another one.

Updater finished, press enter to exit."

How can I change the "updaterinfo.xml file?"
Title: Re: Bug in installation
Post by: Locolama on June 30, 2008, 05:36:26 pm
http://www.psmirror.org/repo/backup/win32/OpenAL32.dll

What program do I open with?
Title: Re: Bug in installation
Post by: peeg on June 30, 2008, 05:41:23 pm
You can open updaterinfo.xml with every texteditor, notepad or wordpad for example.
No need to open the .dll at all, just download it and put it inside your PS directory. (or was it /libs?)
Title: Re: Bug in installation
Post by: Locolama on June 30, 2008, 05:43:00 pm
You can open updaterinfo.xml with every texteditor, notepad or wordpad for example.
No need to open the .dll at all, just download it and put it inside your PS directory. (or was it /libs?)

I don't understand what you mean by "open the updaterinfo.xml"...Where can I find this file?
Title: Re: Bug in installation
Post by: Caarrie on June 30, 2008, 05:43:46 pm
You can open updaterinfo.xml with every texteditor, notepad or wordpad for example.
No need to open the .dll at all, just download it and put it inside your PS directory. (or was it /libs?)
http://hydlaa.com/smf/index.php?topic=32812.0 the file is located in your ps install directory
Title: Re: Bug in installation
Post by: Locolama on June 30, 2008, 05:48:46 pm
You can open updaterinfo.xml with every texteditor, notepad or wordpad for example.
No need to open the .dll at all, just download it and put it inside your PS directory. (or was it /libs?)
http://hydlaa.com/smf/index.php?topic=32812.0 the file is located in your ps install directory

I added the .dll and modified the updaterinfo.xml file and now my updater is running smoothly....I'm just crossing my fingers and hoping for the best...
Title: Re: Bug in installation
Post by: Locolama on June 30, 2008, 05:56:27 pm
I finally have the game up and running!!! Special Thanks to Caarrie, Xordan, and peeg for their assistance...Now the fragnetics server status is on "wait" but my game in running so I'm happy and stading by for the server!  :thumbup:  \\o//
Title: Re: Bug in installation
Post by: Hanace on July 02, 2008, 09:14:06 pm
Quote
http://www.psmirror.org/repo/backup/win32/OpenAL32.dll

When i go to it, it wants me to select a file to open with, i use the internet then it takes me to http://shell.windows.com/fileassoc/0409/xml/redir.asp?Ext=dll   What do i do now...? ???
Title: Re: Bug in installation
Post by: Caarrie on July 02, 2008, 09:15:01 pm
Quote
http://www.psmirror.org/repo/backup/win32/OpenAL32.dll
Quote

When i go to it, it wants me to select a file to open with, i use the internet then it takes me to http://shell.windows.com/fileassoc/0409/xml/redir.asp?Ext=dll   What do i do now...? ???

just save it dont open it and http://hydlaa.com/smf/index.php?topic=32812.0
Title: Re: Bug in installation
Post by: Hanace on July 02, 2008, 09:32:34 pm
When i go to http://hydlaa.com/smf/index.php?topic=32812.0 Xordan says "The updater will consider itself disabled unless you open the updaterinfo.xml file and change the top line to be "true" instead of "false"." I dont see the top line with a "false" on it.Where is that "false" that im supposed to change to "true"? Sorry about all this, just nothing seems to be working out.
Title: Re: Bug in installation
Post by: scrag_10 on July 03, 2008, 08:18:38 am
you don't have to change anything if you download that file, just replace the old one.