PlaneShift

Gameplay => Newbie Help (Start Here) => Topic started by: Joemama246 on June 30, 2008, 04:51:10 pm

Title: New update help
Post by: Joemama246 on June 30, 2008, 04:51:10 pm
Do I have to download the whole new client or can I use the updater to get it. [It is 0.4.01]
Title: Re: New update help
Post by: neko kyouran on June 30, 2008, 04:52:53 pm
depends on what client you are trying to use. (mac, linux, windoze, etc)
Title: Re: New update help
Post by: Caarrie on June 30, 2008, 04:55:40 pm
depends on what client you are trying to use. (mac, linux, windoze, etc)

does not really, all clients should be able to be updated. if you can run the updater it will upgrade your client. mac clients might not work well with the updater though.
Title: Re: New update help
Post by: neko kyouran on June 30, 2008, 05:00:08 pm
exactly my point.  :)

if they are using a mac, then they need to be pointed to the specifics about how to go about that.  else, they could just rn the updater.  but they didn't say which client they are using, hence you have to ask.
Title: Re: New update help
Post by: announcer on June 30, 2008, 07:38:47 pm
Hello dear devs and gm's,

I have been downloading the new version for windows and installed it, but when i open either the psclient, psupdate or pssetup.exe i get the following errormessage: (trying to translate it from Dutch)

"The application cannot be started because the configuration of the application is false (incorrect). Re-installing the application can solve this problem."

I have also tried editing the updaterinfo.xml file from "false" to "true", but that doesn't do anything either. I have re-installed it many times and also re-installed version 4.0.0. and tried the updater, all without any success...

Could someone please help me get the client running?

Many thanks in advance,

Announcer (i'm not that technically biased probably, i just followed some instructions already given without success  ???)
Title: Re: New update help
Post by: ThomPhoenix on June 30, 2008, 07:51:54 pm
I recommend downloading the new 0.4.01 client and then using the updater.
Title: Re: New update help
Post by: announcer on June 30, 2008, 07:56:49 pm
That's what i did in the first place, but i get those errors while trying the 4.0.1 client...

I'm downloading the new version now again, and see what it will do  :-\

Thanks for the help (i keep my fingers crossed)
Title: Re: New update help
Post by: LigH on June 30, 2008, 08:03:27 pm
My updater did not work (Win32) - told me my "updaterinfo.xml" is marked as inactive, and quit.

I had to edit the file and set the attribute

<config active="false">

to

<config active="true"> -- that will be changed to <config> later.
Title: Re: New update help
Post by: announcer on June 30, 2008, 08:20:58 pm
I have also tried editing the updaterinfo.xml file from "false" to "true", but that doesn't do anything either.

Well.. i have almost downloaded version 4.0.1 again, see what it does now  ::|
Title: Re: New update help
Post by: announcer on June 30, 2008, 08:48:35 pm
I have downloaded version 4.0.1 for windows again, but i get exactly the same problem and errormessage...

I have no idea what to do

Any suggestions
Title: Re: New update help
Post by: LigH on June 30, 2008, 09:44:49 pm
It is version zero dot four dot zero one (0.4.01). A long time until version 1 would arrive.
__

Could be that you are running Vista 64 bit and might need some compatibility settings.

Could be that you have no OpenGL drivers.

This error message is too unspecific for me to help you.
Title: Re: New update help
Post by: Piker on June 30, 2008, 10:46:18 pm
I've just downloaded the new client, and i get the exact same error message as 'announcer' does
"The application cannot be started because the configuration of the application is false (incorrect). Re-installing the application can solve this problem."

I tried the updating and re-installing, all to no avail. I'm running windows xp 32 bit btw.

Any suggestions and help appreciated.
Title: Re: New update help
Post by: announcer on July 01, 2008, 03:04:07 am
Thank you for your comment, i am running the exact same OS.. and i am clueless
Title: Re: New update help
Post by: LigH on July 01, 2008, 05:08:12 am
I don't know what you mean by "the same OS". Do tell us what you got. We can't know. You are responsible for our success, by telling us: Facts, facts, facts!!!
Title: Re: New update help
Post by: syn on July 01, 2008, 03:06:21 pm
I assume he meant the same os as the above post, which is windows xp 32bit
(the same one I use atm, btw)
and I get the same error.
and there aren't many facts to tell because after many reinstalls, all error message that I got (when running settings, client and updater)
was the one about that incorrect configuration file:

"The application has failed to start because the application configuration is incorrect. Reinstalling the application might fix the problem."

and that's it.

I'll try the linux version later today if I get the time
Title: Re: New update help
Post by: Piker on July 01, 2008, 03:42:36 pm
I've tried to reinstall and am still getting this same "The application cannot be started because the configuration of the application is false (incorrect). Re-installing the application can solve this problem."

I've tried a few things, including installing on another drive and re-downloading the client an installing again but still this error persists.

Not sure i mentioned this either, but i also get the same error message when i run the updater. My PC is running fully updated drivers, and i've never had issuses with getting clients running in the past.

My specs :

Intel P4 3.2
2 Gb Ram
Nvidia 6800XT 128mb
Windows XP 32bit

I'm not sure if there's anything else i can try... suggestions appreciated :)

Thanks
Title: Re: New update help
Post by: LigH on July 01, 2008, 05:02:02 pm
I did not have any problems. Might be because I updated over an existing 0.4.00 installation? Could it be that 0.4.01 does not create some config files in a fresh installation?

Also I have a good amount of runtime distributables correctly installed (e.g. VC++, .NET -- but I am sure .NET is not required).
Title: Re: New update help
Post by: syn on July 01, 2008, 09:43:25 pm
tis be true arrr
I installed the 0.4.00 and then 0.4.01 on top of that and the configuration problem was solved. now all that's left is that OpenAL32.dll problem...
Title: Re: New update help
Post by: Caarrie on July 01, 2008, 10:16:49 pm
tis be true arrr
I installed the 0.4.00 and then 0.4.01 on top of that and the configuration problem was solved. now all that's left is that OpenAL32.dll problem...
if you get the updater working it has the requested dll
Title: Re: New update help
Post by: announcer on July 02, 2008, 02:58:12 pm

I installed the 0.4.00 and then 0.4.01 on top of that and the configuration problem was solved.

I have done this: reinstalled 0.4.0.0 ran the updater and then installed 0.4.0.1 on top of that,then edited the new updaterinfo.xml file from "false"to "true", only with the same outcome for my windows app(0.4.0.1 client):


"The application cannot be started because the configuration of the application is false (incorrect). Re-installing the application can solve this problem."

Which in other words brings me as far as my original problem, none of the 3 .exe (psclient,pssetup,psupdater) files work, while frustratingly i see people online  :'(
Title: Re: New update help
Post by: syn on July 03, 2008, 09:20:36 am
tis be true arrr
I installed the 0.4.00 and then 0.4.01 on top of that and the configuration problem was solved. now all that's left is that OpenAL32.dll problem...
if you get the updater working it has the requested dll
it's okay I just installed openal separately and it's working now.
well kind of, I can start the game, but it has some weird graphics problem and is quite unplayable.
will inspect some more before complaining more  :D


update:
it works now. I have no idea why, one moment I couldn't use the updater and then I could...
and it updated the stuff and now it works...  :P
Title: Re: New update help
Post by: announcer on July 06, 2008, 12:23:34 am
Still nothing, same thing happens over and over again...  :@#\

Is there anyone that can help?
Title: Re: New update help
Post by: Caarrie on July 06, 2008, 01:08:47 am
Still nothing, same thing happens over and over again...  :@#\

Is there anyone that can help?

have you tried to install the game in another directory?
Title: Re: New update help
Post by: announcer on July 07, 2008, 12:52:12 am
yes, i did.......  :(
Title: Re: New update help
Post by: Durwyn on July 07, 2008, 01:06:47 am
you said none of your .exe work? see what im reading there => http://hydlaa.com/smf/index.php?topic=32852.msg379972;topicseen#msg379972
Title: Re: New update help
Post by: announcer on July 08, 2008, 08:45:25 am
I got an email from one of my own guildmembers Nilotha Nyathosa with this link for Windows:

http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en

After installing the setup.exe worked, then i ran the update, and then the client started!!!!  \\o//

Thanks MASTERS OF MOVE and thanks Durwyn for helping me out!  8)

This one goes out to the Masters of Move!

WE MOVE AND WE ROCK!