PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: blake2312 on July 02, 2008, 07:17:49 pm

Title: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 07:17:49 pm
 :'(

so i downloaded this for vista

the download seems to go fine

and when i click the icon to play the actual game it says "This application has failed to start because OpenAL32.dll was not found. Re-installing the application may fix this problem."

please help me :(

Blake2312@hotmail.com is my email i am usualy on MSN if anyone can reach me

i have gone to properties and set it to administrator and windows XP compatiability mode
Title: Re: i need an experienced person to help me :(
Post by: Elvicat on July 02, 2008, 07:36:59 pm
go to where you installed ps and edit updaterinfo.xml, change the line with false in it to true then run the updater and it should work
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 07:38:05 pm
haha im kinda computer challenged

so go to where i downloaded ps?

like the sight?
Title: Re: i need an experienced person to help me :(
Post by: Elvicat on July 02, 2008, 07:47:36 pm
no where ps was installed, if you didn't change the install dir it should be c:\Program\PlaneShift Steel Blue
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 07:48:50 pm
:(

sry

idk what you mean

haha where it was installed? like... on my computer?
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 07:50:36 pm
:(  i feel bad for wasting your time but i need like step by step instrct.

like click start

click PS properties


stuff like that
Title: Re: i need an experienced person to help me :(
Post by: Elvicat on July 02, 2008, 07:55:37 pm
well i'm not too familiar with vista as i use xp myself and another language xp at that but... this might work
press and hold the windows key on your keyboard then press e so you get the explorer window
somewhere there you should see the c: drive, from there go into program or program files and then go into PlaneShift Steel Blue from there you must edit that xml file with notepad or wordpad, where it says false you should change it to true, save and exit the edit program, run the updater from the start menu and that should be it, don't think i can explain it any simpler sorry
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 08:12:40 pm
yes that is easy enough to understand

but i have come across a problem

ok so after changing the word from false to true i tell it to save and it says this 


"Cannot creat the C:\Program Files\Planeshift Steel Blue\updaterinfo.xml file.
Make sure that the path and file name are correct. "

what nowwwww?
Title: Re: i need an experienced person to help me :(
Post by: Elvicat on July 02, 2008, 08:15:57 pm
heh good question... erm did you open the file in the ps folder with something or?
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 08:21:38 pm
:(

idk

oh well

ill try to find someone that has vista i guess
Title: Re: i need an experienced person to help me :(
Post by: Elvicat on July 02, 2008, 08:25:04 pm
i'm sorry to say it but this game requiers some computer knowlige especially about your own comp, anyway try and get to that folder namly planshift steel blue and find that file
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 08:27:38 pm
thats not the problem

i have found that file

and i changed the word false to true

and i pressed save and it says that cannot creat file thing
 :-\
Title: Re: i need an experienced person to help me :(
Post by: Elvicat on July 02, 2008, 08:31:16 pm
odd... maybe you still have the updater window open, it would have a black background with grayish text
Title: Re: i need an experienced person to help me :(
Post by: Caarrie on July 02, 2008, 08:43:22 pm
reinstall ps outside the program files folder and do the above again.
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 08:46:09 pm
what do you mean by install it OUTSIDE of the programs folder?
Title: Re: i need an experienced person to help me :(
Post by: Caarrie on July 02, 2008, 08:49:25 pm
what do you mean by install it OUTSIDE of the programs folder?

do NOT install in that folder install in any other folder other then that one
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 08:56:39 pm
ok so un install and then re install?

and when i do i need to locate it anywhere but in the programs folder?

and this willlll...let me change false to true?
Title: Re: i need an experienced person to help me :(
Post by: Caarrie on July 02, 2008, 08:58:04 pm
ok so un install and then re install?

and when i do i need to locate it anywhere but in the programs folder?

and this willlll...let me change false to true?

yes yes and yes
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 09:00:59 pm
:)

i feel like im making progress


thank you


ok so i just installed it and i located it in my documents

now what??
Title: Re: i need an experienced person to help me :(
Post by: blake2312 on July 02, 2008, 09:03:33 pm
hey guess what??

:D
its working!!

thank you so much!!
Title: Re: i need an experienced person to help me :(
Post by: Kaizer on July 10, 2008, 01:30:08 am
what do you mean by install it OUTSIDE of the programs folder?

First go to windows explorer, navigate to your c: drive; click the folders tab 'create a new folder' call it 'planeshift'. 
reinstall the program : go through the instal procedure; when it says installing to c://program files/planeshift....... select 'change' or 'browse' choose a new location to instal to: c://planeshift, that will instal it outside of your program files folder.
Title: Re: i need an experienced person to help me :(
Post by: Timmothy Perriwinkle on July 12, 2008, 07:27:58 pm
During the installation at one point in the installer it will ask you where to install PS. By default it will be C:/Program Files/Planeshift Steel Blue. You can change this to any folder to wish, be it one on your Desktop or Home folder.
Title: Re: i need an experienced person to help me :(
Post by: smitske on August 28, 2008, 03:34:33 pm
okay, so to begin with ive got windows XP.

Ive installed the game in c:/ps
then i opened the file updaterinfo.XML, copied to editpad, edited the"false" to "true".
Saved and overwrote it.

Now when i open it I get this: De XML-pagina kan niet worden weergegeven
Cannot read XML-input with make-up model . fix this error and press renew or try again later
--------------------------------------------------------------------------------

Incorrect on the highest lvl of the document. Fault by source file:///C:/PS/updaterinfo.xml. line 1, p...

- <config active="true">
^



Aso when running planshift updater i get this error:

Planeshift updater version 5 for win32

Checking for updates:
xml parsing error in file '/this/updaterinfo.xml': Error <in: line 1:1>.
Unable to get root node.

Updater finished press enter to exit.
Title: Re: i need an experienced person to help me :(
Post by: Sen on August 28, 2008, 03:41:04 pm
Is there really a - at the beginning of the (any) line? If so there went something wrong with some copying you did

Sen
Title: Re: i need an experienced person to help me :(
Post by: smitske on August 28, 2008, 03:42:08 pm
yups, I only changed the false in true.

t was before I edited:

- <config active="false">
- <mirrors>
  <mirror id="1" name="psmirror" url="http://www.psmirror.org/repo/" />
  <mirror id="2" name="xordan" url="http://www.xordan.com/psupdater/" />
  </mirrors>
  <updater version="5" md5win32="09402c47615f480ba780e490d26c1f7b" md5linux32="1d4036c392c6fef5219afd3ce85b1d41" md5linux64="63b74fcf6d69e348020208054c7a7629" md5macosx="2b1fa3d1c44f2961cd1c7d7608106810" md5macosx1039="77e81133303fea8fbe2baef456a18c44" />
- <client>
  <version name="0.4.00" md5win32="ce76fa5127532ed1aeb69921316605e7" md5linux32="3fa44e9769af561caecfc8752fa38808" md5linux64="d081fd3f95433a0eba9259b10607abd9" md5macosx="7e2105679a7f8e419038073ddb01c47e" />
  <version name="0.4.00.1" md5win32="42e1a6d8e1bb72b9f62b6fcd3fc6aeef" md5linux32="9b4c6471539d77306911ea355fc39b1a" md5linux64="16e412ddfe4c827846b50d7c9b83e3ab" md5macosx="43d11aeee2a887f60763e9d0936e6968" />
  <version name="0.4.01" md5win32="8e82bd5cd4f04897ac145021c7b1ecd8" md5linux32="ee9f1a14572760860dc0d0b6e2f21f90" md5linux64="a109a34de89cf6abca3cdcf2ff574f75" md5macosx="0a8f1b99e6fbdaabb4387946e0ee346a" md5macosx1039="ba1b5a3557bc372527777c7ccbcead37" md5generic="0e3cb53fed43d684fc33761a5f0af263" />
  </client>
  </config>

and after:

- <config active="true">
- <mirrors>
  <mirror id="1" name="psmirror" url="http://www.psmirror.org/repo/" />
  <mirror id="2" name="xordan" url="http://www.xordan.com/psupdater/" />
  </mirrors>
  <updater version="5" md5win32="09402c47615f480ba780e490d26c1f7b" md5linux32="1d4036c392c6fef5219afd3ce85b1d41" md5linux64="63b74fcf6d69e348020208054c7a7629" md5macosx="2b1fa3d1c44f2961cd1c7d7608106810" md5macosx1039="77e81133303fea8fbe2baef456a18c44" />
- <client>
  <version name="0.4.00" md5win32="ce76fa5127532ed1aeb69921316605e7" md5linux32="3fa44e9769af561caecfc8752fa38808" md5linux64="d081fd3f95433a0eba9259b10607abd9" md5macosx="7e2105679a7f8e419038073ddb01c47e" />
  <version name="0.4.00.1" md5win32="42e1a6d8e1bb72b9f62b6fcd3fc6aeef" md5linux32="9b4c6471539d77306911ea355fc39b1a" md5linux64="16e412ddfe4c827846b50d7c9b83e3ab" md5macosx="43d11aeee2a887f60763e9d0936e6968" />
  <version name="0.4.01" md5win32="8e82bd5cd4f04897ac145021c7b1ecd8" md5linux32="ee9f1a14572760860dc0d0b6e2f21f90" md5linux64="a109a34de89cf6abca3cdcf2ff574f75" md5macosx="0a8f1b99e6fbdaabb4387946e0ee346a" md5macosx1039="ba1b5a3557bc372527777c7ccbcead37" md5generic="0e3cb53fed43d684fc33761a5f0af263" />
  </client>
  </config>
Title: Re: i need an experienced person to help me :(
Post by: Caarrie on August 28, 2008, 03:51:46 pm
http://hydlaa.com/smf/index.php?topic=32812.msg379029#msg379029
Title: Re: i need an experienced person to help me :(
Post by: smitske on August 28, 2008, 03:54:36 pm
yup thjat seems to work, but I still dont get why it didnt when i just changed it.
Title: Re: i need an experienced person to help me :(
Post by: smitske on August 28, 2008, 04:38:17 pm
so I double post so people that could help wouldnt miss this:

I did it all, the PS updater did the up dates, yet when I click open launchr i still get the error: OpenAL32.dll is missing.
Also the updater sais:

Dl updatefile
md5sum of client zip doesnt matchcorrect md5sum!!
couldnt read file/this/updaterinfo.xml.bak!
failed to remove file/this/updaterinfo.xml.bak
update finished.

So what now?
Title: Re: i need an experienced person to help me :(
Post by: Caarrie on August 28, 2008, 04:51:11 pm
rename updaterinfo.xml.bac to updaterinfo.xml and run the updater again.
Title: Re: i need an experienced person to help me :(
Post by: smitske on August 28, 2008, 08:59:16 pm
just got back, didnt change anything yet but it seems to patch again.

Anywayz thanks a lot, if this forum had a rep system i wouldve given you some.
Title: Re: i need an experienced person to help me :(
Post by: Joemama246 on August 28, 2008, 10:31:57 pm
You gots to run as Adim just one time, worked for me