PlaneShift

Gameplay => Newbie Help (Start Here) => Topic started by: radu on September 09, 2008, 02:09:33 pm

Title: Activation email
Post by: radu on September 09, 2008, 02:09:33 pm
Does it usually take a long time to receive the email with the activation link? Hour? Day? Screen says it has been sent but it hasn't arrived.
Title: Re: Activation email
Post by: Caarrie on September 09, 2008, 02:21:51 pm
since the server just got back up after some unexpected down time, we have no way right now to know what the state of the mail server is. there have been issues with it before. you could try using another email and see if that helps at all.
Title: Re: Activation email
Post by: Danthes on September 09, 2008, 02:23:34 pm
I've registered my account this morning, without problems.

Try to have written the email address correctly, and if you have received the mail in the "ignored" folder (like me, for example).
Title: Re: Activation email
Post by: radu on September 09, 2008, 02:30:28 pm
I'm sure I typed my address correctly. Asked for an email resend as well. Still nothing. Well I've been waiting for the server to come up so this is just a bit more waiting.
Title: Re: Activation email
Post by: Mordraugion on September 09, 2008, 03:34:22 pm
if its a repeat of an old problem try using a different email account like gmail
Title: Re: Activation email
Post by: radu on September 09, 2008, 04:53:56 pm
I tried a second email and still,after an hour nothing.
Title: Re: Activation email
Post by: neko kyouran on September 09, 2008, 05:41:28 pm
I tried a second email and still,after an hour nothing.

make sure they are from different providers.  for example, www.gmail.com
Title: Re: Activation email
Post by: radu on September 09, 2008, 06:28:27 pm
The first was my usual mail account and the second was a yahoo mail account. Still nothing and its been four hours since I requested the last one. Oh well.
I'll have to think of something else.
Title: Re: Activation email
Post by: Edig on September 09, 2008, 07:02:49 pm
Don't know if anyone mentioned this or not, but don't forget to check your spam folder.  Yahoo automatically places it in a spam folder as do several other companies.

This may not work for everyone, but I had 3 messages in my spam folder all from Planeshift and never even knew.

Patience and soon you will be in the game... :woot:
Title: Re: Activation email
Post by: radu on September 09, 2008, 11:27:27 pm
Patience is my middle name. Two different email accounts and nothing at either(or in the junk/spam).
Title: Re: Activation email
Post by: Beniel on September 10, 2008, 01:24:40 am
Perhaps maybe make a gmail account? Because it is known to work. Or hotmail, it seemed to work fine for me.