PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Ulchishy on September 25, 2008, 02:58:21 pm

Title: i can't log into server
Post by: Ulchishy on September 25, 2008, 02:58:21 pm
i started the updater , it immediately said that the update was finished , i pressed enter and then i started the planeshiftclient.exe , it appeared a log-in window , i wrote my e-mail address and the password , i clicked on ok and then it said connecting to the server but i never got connected to it , it always said connecting to the server but i never got conected , i tried more then one time but nothing ; i have windows vista , i setted the game to work in modality compatible with windows xp but nothing , the game also blocked the computer and i was forced to turn it off . what can i do ? is it a problem of the updater ? or i must do something else to start the game correctly ? thank you very much
Title: Re: i can't log into server
Post by: Choren on September 25, 2008, 03:12:00 pm
The server is down.
Title: Re: i can't log into server
Post by: neko kyouran on September 25, 2008, 03:31:47 pm
I'm getting a "500 Internal Server Error" message when trying to view the server status page, so it appears the server may be having an issue at the moment, which could be the explanation as to why you are unable to connect.

I'd suggest trying back in a little while after this issue is resolved.
Title: Re: i can't log into server
Post by: AnshaWednesday on September 25, 2008, 07:02:39 pm
it just tells me *failed* when it attempts to connect to the server, are there other servers? or just the one, because i cannot find others from the login page.

Haven't even gotten to play yet /sob
Title: Re: i can't log into server
Post by: Sen on September 25, 2008, 07:30:25 pm
Hello,

there is only one server - it mostly gets up again within minutes after a crash, but sometimes we just have to be patient. Take it easy and check again in some hours, or tomorrow.


Sen