PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Joram on April 22, 2003, 06:25:43 am

Title: Server issues
Post by: Joram on April 22, 2003, 06:25:43 am

I keep gettign the same message over adn over again.
Couldnt resolve server host name.
In teh server name I have ps.gamiix.com
In login and password I have host adn host.
Please help.

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Post by: Kinoss on April 22, 2003, 07:07:16 am

that is the incorrect server, the one you should use is planeshift.fragnetics.com

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Post by: skab on April 22, 2003, 05:12:46 pm

i have the same problem using \"planeshift.fragnetics.com\"

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Post by: acraig on April 23, 2003, 02:38:56 am

We appear to be have some problems with the server, trying to resolve now.  Please bear with us.

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Post by: chrischoo on April 25, 2003, 12:30:36 am

Hi acraig! I\'m wondering whether there is an e-mail address for us to inform the entire or at least server-side dev team so that information such as server downtime can be better disseminated. We scheduled a server maintenance on that day, and e-mailed Luca about it about 5 days in advance. We also made a posting on our website mentioning this.

Our team ran into some technical difficulties through the maintenance but managed to restore services 1/2 hr past the maintenance window. Unfortunately it seems that some were not aware of the downtime. Perhaps you might want us to have a page dedicated on the Fragnetics side to document these kinda things so people may be less surprised should there be more instances of such incidents in future?

Do drop me an e-mail at chrischoo@fragnetics.com - I\'ve e-mailed Luca about this already tho, so if he\'s onto it pls ignore my rant.