PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: bazaaro21 on November 26, 2008, 08:14:49 pm

Title: When i type my password and e-mail in the client
Post by: bazaaro21 on November 26, 2008, 08:14:49 pm

it says i have the incorrect password, when i dont.

please help me

Title: Re: When i type my password and e-mail in the client
Post by: NeoNerd on November 27, 2008, 03:00:50 am

got same issue.. when went to start game.. log online to acct and change password.. repeat error.

running 4.02 linux 64

Title: Re: When i type my password and e-mail in the client
Post by: Minks on November 27, 2008, 11:17:30 am

Just to make sure:

The forum account and the game account are totally different things.
Did you register here (http://laanx.fragnetics.com/register/newaccount.php)
and received you validation email?

Title: Re: When i type my password and e-mail in the client
Post by: Mordraugion on November 27, 2008, 12:32:13 pm

One thing to also try make sure there isnt a space lurking at the beginning by using backspace before entering password

Title: Re: When i type my password and e-mail in the client
Post by: peeg on November 27, 2008, 01:37:13 pm

You can also try to request a new password here (http://laanx.fragnetics.com/register/resendemail.php?forgot=yes).

Title: Re: When i type my password and e-mail in the client
Post by: NeoNerd on November 27, 2008, 03:08:03 pm

u may be onto something there with those suggestions.. went to change password and was givin non acct error. i did get the confirm email and confirmed link. i will setup again to if it just didnt take.

Title: Re: When i type my password and e-mail in the client
Post by: NeoNerd on November 27, 2008, 03:28:56 pm

k .. went to reset pasword link get acct doesnt exist
      went back to confirm email and tried to resetup thru link.. acct exists error
      went to link in forum to create acct and same error.

i can edit my acct here.. which per forum doesnt effect game login.. i did verfiy my email on forum acct all appears correct on this side. i went to use same email and password thru game engine and get invalid password. no spaces b4 or end.

Title: Re: When i type my password and e-mail in the client
Post by: Mordraugion on November 27, 2008, 04:31:25 pm

silly question possibly, but you did create a game account? its not the same account you use here on the forum