PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: HeX421 on November 27, 2008, 06:13:21 pm

Title: Validation Email?
Post by: HeX421 on November 27, 2008, 06:13:21 pm: Hey I saw the last post and i emailed Rizin, and tried to get registration to resend but it still wont send...If a Moderator/TechSupport or w.e. can help me that'd be great!

I used this Email- Elementality [no spam me] 232@aol.com
Title: Re: Validation Email?
Post by: bubba8011 on November 29, 2008, 04:34:25 pm: i have had the same problem, i tried to email rizin, still waiting on a reply. i am thinking our emails went to there spam folders, so if a moderator is reading this, or tech, or someone, please check your spam folder for my email. thank you.
Title: Re: Validation Email?
Post by: Mordraugion on November 29, 2008, 06:51:05 pm: Rizin is in the US so having a Thanksgiving Holiday I'm sure she'll get in touch as soon as possible
Title: Re: Validation Email?
Post by: HeX421 on November 30, 2008, 01:33:41 am: Okay sorry about the other posts jusdt really wanted to play the game until i get rid of this mac and get on a PC again
Title: Re: Validation Email?
Post by: Rizin on November 30, 2008, 07:32:23 am: Quote from: Mordraugion on November 29, 2008, 06:51:05 pm
Rizin is in the US so having a Thanksgiving Holiday I'm sure she'll get in touch as soon as possible

Correct! Thank you Mordraugion.

I have now responded to all e-mails in my inbox and spam folder (where some of these did go......).
Title: Re: Validation Email?
Post by: HeX421 on December 01, 2008, 10:54:37 pm: Okay thanks Rizin I resent the one because I put AOL rather than AIM

THANKS! \\o//
Title: Re: Validation Email?
Post by: jruch1 on December 02, 2008, 02:52:07 am: I also did not receive the validation email & sent email to Rizlin as instructed above. Hope everyone (in USA) had happy thanksgiving holiday.
Title: Re: Validation Email?
Post by: Rizin on December 02, 2008, 04:31:47 pm: All requests answered at this time.
Title: Re: Validation Email?
Post by: Deirdre on December 05, 2008, 07:31:05 pm: Out of curiosity, how long should I expect the validation email to take? I registered about 12hours ago but I understand that stuff like this isn't always automated and immediate - but after reading around a bit, I am concerned that perhaps spam filters are holding back my email.

Thanks in advance

D.
Title: Re: Validation Email?
Post by: Kobayne on December 06, 2008, 01:41:18 pm: I too have emailed Rizin re missing activation emails, having registered nearly 12 hours ago and checking inbox, junk and deleted items. The fact I received the forum activation email suggests there is an issue with the game account registration system, or the domain it is on.

Anyway, would love to check this out befoer I volunteer my services.

Regards
Title: Re: Validation Email?
Post by: Nibbel on December 06, 2008, 02:28:12 pm: I am also having the validation email problem that this post is experiencing. Has anyone responded to any of you guys?
Title: Re: Validation Email?
Post by: giri on December 06, 2008, 05:26:04 pm: Iv also got that problem so i sent a email im hoping you will se it rizinps i also hope i sent it 2 the right person
Title: Re: Validation Email?
Post by: Deirdre on December 06, 2008, 06:28:54 pm: At this point I'm guessing the reg server is on the same host as the game-play server - which has been down for over a day now. Initially I hadn't realized this. If you keep an eye on the Server Status (http://hydlaa.com/smf/index.php?board=42.0) thread, we will probably be notified when the server is functional again. At that point, if you still haven't received your validation email, I would recommend requesting a re-send of the email via the link on the registration page (http://laanx.fragnetics.com/register/). At least, that's what I'm going to do. :)
Title: Re: Validation Email?
Post by: DarkWolf172 on December 06, 2008, 08:12:20 pm: I'm also having problems. I registered for the game and I still haven't got my validation e-mail. I have tried to resend it but thats also not working. Please help.
Title: Re: Validation Email?
Post by: Phnix on December 07, 2008, 12:14:11 am: I registered for the game on Friday and have yet to receive a validation e-mail. I have tried to resend it multiple times but it's still now sending. Please send me a validation email when you can.

Thanks!
Title: Re: Validation Email?
Post by: Deirdre on December 07, 2008, 12:17:44 am: Server is still down which is why registrations aren't going through. Even if you had registrations validated, you couldn't play until the server is back up. ;)
Title: Re: Validation Email?
Post by: Rizin on December 07, 2008, 02:29:33 am: Quote from: Rizin on December 02, 2008, 04:31:47 pm
All requests answered at this time.

All requests I have received have been answered, if you've posted here and not e-mailed me...well...you'll need to e-mail me.
Title: Re: Validation Email?
Post by: giri on December 07, 2008, 04:16:07 pm: Thanks rizin :thumbup:
Title: Re: Validation Email?
Post by: gweldoreth on December 07, 2008, 07:46:28 pm: Hi all!

I registered for the game yesterday and haven't yet receive a validation e-mail. I have tried to resend it a couple of times. Can you send me a validation email?

Thank you!
Title: Re: Validation Email?
Post by: Rizin on December 07, 2008, 10:41:24 pm: Quote from: gweldoreth on December 07, 2008, 07:46:28 pm
Hi all!

I registered for the game yesterday and haven't yet receive a validation e-mail. I have tried to resend it a couple of times. Can you send me a validation email?

Thank you!

Only if you e-mail me...
Title: Re: Validation Email?
Post by: gweldoreth on December 08, 2008, 12:09:26 am: Hi Rizin!

I sent the email yesterday.
Title: Re: Validation Email?
Post by: dragoth on December 08, 2008, 04:09:12 am: It's been days at this point...

Email sent! Hope to receive a response soon.

Hope Laanx comes back soon, too.
Title: Re: Validation Email?
Post by: Rizin on December 08, 2008, 06:20:32 am: I've answered everything in my inbox.