PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: magicollie on December 02, 2008, 02:02:54 pm

Title: my updater wont run
Post by: magicollie on December 02, 2008, 02:02:54 pm
im running v0.4.02 and i cant play it tell me to run updater.

plz help
Title: Re: my updater wont run
Post by: magicollie on December 02, 2008, 02:14:34 pm
ahh when i run it it says application is not responding any ideas
Title: Re: my updater wont run
Post by: Minks on December 02, 2008, 02:20:41 pm
I'm not one of the tech-savys here, magiccollie, but to help you, they will probably need
a lot more information from you:
- What operating system are you using?
- What CPU and graphics card do you have?
- What exactly did you do and what exactly did the error message say?

Good luck, and welcome (hopefully soon  ;) ) to PlaneShift!
Title: Re: my updater wont run
Post by: magicollie on December 02, 2008, 02:27:53 pm
well im on max osx v 10.5.5 i dont know about the other stuff but when i look at its icon on the side if say application not   responding  ???
Title: Re: my updater wont run
Post by: Minks on December 02, 2008, 02:35:01 pm
Which application? The game or the updater?
/me hopes for a Mac person to show up  :-X
Title: Re: my updater wont run
Post by: magicollie on December 02, 2008, 02:36:20 pm
updater i can run the client but it tells me to run the updater :(
Title: Re: my updater wont run
Post by: Minks on December 02, 2008, 02:41:33 pm
Can you start the updater in a console and post the output?
-> http://hydlaa.com/smf/index.php?topic=17918.0
(Never having touched a mac, I won't be able to tell anything from the output,
but maybe somone else can.)

P.S. Punctuation is your friend.  :P
Title: Re: my updater wont run
Post by: magicollie on December 02, 2008, 02:43:49 pm
Thanks, can you ask around for people that know macs.

Cheers
Title: Re: my updater wont run
Post by: magicollie on December 02, 2008, 02:46:22 pm
Does this mean anything.

3/12/08 12:38:27 AM [0x0-0x11d11d].psupdater[2994] PlaneShift Updater Version 1.10 for macosx.
3/12/08 12:38:27 AM [0x0-0x11d11d].psupdater[2994] Checking for updates:
3/12/08 12:38:27 AM [0x0-0x11d11d].psupdater[2994] Checking for updates to the updater: 
3/12/08 12:38:28 AM [0x0-0x11d11d].psupdater[2994] No updates needed!
3/12/08 12:38:28 AM [0x0-0x11d11d].psupdater[2994] Checking for updates to all files: Updates Available!
3/12/08 12:38:28 AM [0x0-0x11d11d].psupdater[2994] Downloading update file..
3/12/08 12:38:28 AM [0x0-0x11d11d].psupdater[2994] 0% 
3/12/08 12:39:27 AM [0x0-0x11d11d].psupdater[2994] -
3/12/08 12:40:28 AM [0x0-0x11d11d].psupdater[2994] -
3/12/08 12:41:30 AM [0x0-0x11d11d].psupdater[2994] -
3/12/08 12:42:30 AM [0x0-0x11d11d].psupdater[2994] -
3/12/08 12:42:43 AM com.apple.launchd[76] ([0x0-0x11d11d].psupdater[2994]) Exited: Terminated
3/12/08 12:42:44 AM SyncServer[3006] SyncServer: Truth vacuumed. Next vacuum date 2008-12-17 00:42:43 +1100
Title: Re: my updater wont run
Post by: Anumesa on December 02, 2008, 02:48:59 pm
HI, I run a mac too and my updater wouldnt work either...so instead of trying to fuss with it, i downloaded the full client from here:

----> www.psmirror.org

This might be a quick fix for you if you just want to play. At least you will be able to play while you wait for someone to post with a fix for the updater :)
Title: Re: my updater wont run
Post by: magicollie on December 02, 2008, 02:50:44 pm
I hope this works,

Thanks
Title: Re: my updater wont run
Post by: Mrokii on December 02, 2008, 02:53:36 pm
Does this mean anything.

3/12/08 12:38:27 AM [0x0-0x11d11d].psupdater[2994] PlaneShift Updater Version 1.10 for macosx.
3/12/08 12:38:27 AM [0x0-0x11d11d].psupdater[2994] Checking for updates:
3/12/08 12:38:27 AM [0x0-0x11d11d].psupdater[2994] Checking for updates to the updater: 
3/12/08 12:38:28 AM [0x0-0x11d11d].psupdater[2994] No updates needed!
3/12/08 12:38:28 AM [0x0-0x11d11d].psupdater[2994] Checking for updates to all files: Updates Available!
3/12/08 12:38:28 AM [0x0-0x11d11d].psupdater[2994] Downloading update file..
3/12/08 12:38:28 AM [0x0-0x11d11d].psupdater[2994] 0% 
3/12/08 12:39:27 AM [0x0-0x11d11d].psupdater[2994] -
3/12/08 12:40:28 AM [0x0-0x11d11d].psupdater[2994] -
3/12/08 12:41:30 AM [0x0-0x11d11d].psupdater[2994] -
3/12/08 12:42:30 AM [0x0-0x11d11d].psupdater[2994] -
3/12/08 12:42:43 AM com.apple.launchd[76] ([0x0-0x11d11d].psupdater[2994]) Exited: Terminated
3/12/08 12:42:44 AM SyncServer[3006] SyncServer: Truth vacuumed. Next vacuum date 2008-12-17 00:42:43 +1100


Yes, this means that the updater actually tried to update the files (it did work!) but was terminated. Did you force quit the updater? If so, start it again and wait until the updater quits by itself. It may take several minutes to download the new files. Again, do not quit the updater. Wait until it finishes by itself.

Upto now, the updater has no visual output but the text above, written to the file "updater.log". When everything is installed and downloaded, there should be a message in this file that the updater has quit or something similar.
Title: Re: my updater wont run
Post by: magicollie on December 03, 2008, 12:58:09 pm
Thanks man
Title: Re: my updater wont run
Post by: magicollie on December 03, 2008, 01:02:04 pm
Nope, it say i am running the incorrect version now and tells me to run the updater still
Title: Re: my updater wont run
Post by: Pizik on December 03, 2008, 01:35:02 pm
Ello, did you download the new client? It will be called something like ***0.4.03***.bin or have you just tried using the updater? If it was just the updater then please visit http://psmirror.org/ and select the version correct for your computer. This will get you the full new client (it will take a little longer than updating, but less time than working out what is wrong with the updater). Hope this helps.

(If you have done this then just ignore me ;o) )
Title: Re: my updater wont run
Post by: Mrokii on December 03, 2008, 04:17:15 pm
Please try to check the integrity and repair your ps-installatation as descrbied here:

http://pswiki.xordan.com/index.php/Quickguide#Check_the_integrity_of_.28and_repair.29_your_Planeshift-installation