PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Majic chicken on January 29, 2009, 09:36:01 pm

Title: Verification:D
Post by: Majic chicken on January 29, 2009, 09:36:01 pm
The suspense is killing me! :D I've been spending time going through the forums waiting to verify my account so i can dive in, and there is so much controversy and so many complaints! Plane Shift must be amazing, be it the idea behind the game or just the general in game experience, Plane Shift manages to intrigue people while lacking detail and containing bugs with just its raw form of ingenuity and depth. I'm almost shaking in anticipation :D Hope you guys can fix this whole verification mess and let me in :D

P.S. I also sent the e-mail to Rizin :D not just blowing smoke :D
Title: Re: Verification:D
Post by: Caarrie on January 29, 2009, 09:41:59 pm
by chance did you see
Posting on the forum to get my attention even after e-mailing won't get me the time to answer the e-mail any faster.
Title: Re: Verification:D
Post by: Sen on January 29, 2009, 09:57:54 pm
Hello

I wonder if Rizin is the only one who does the account verification if the email doesn't work?

Sen
Title: Re: Verification:D
Post by: Majic chicken on January 29, 2009, 10:02:46 pm
Yeah, I did see that :D I just wanted to do something that might be a little productive

Even if only in my own mind :)
Title: Re: Verification:D
Post by: Anumesa on January 29, 2009, 10:05:50 pm
by chance did you see
Posting on the forum to get my attention even after e-mailing won't get me the time to answer the e-mail any faster.


Actually, i saw the main point of his post to be a compliment and not just trying to get attention :P ..... Anyways, Majic Chicken, welcome to PlaneShift :)
Title: Re: Verification:D
Post by: Majic chicken on January 29, 2009, 10:11:56 pm
Thanks Anumesa, and that is a very good point Sen, I'll try to check that out :D
Title: Re: Verification:D
Post by: Sen on January 29, 2009, 10:15:49 pm
I think she is  ;D I was just wondering in public for the chance that someone knows it for sure

Sen
Title: Re: Verification:D
Post by: Rizin on January 30, 2009, 06:09:54 am
All answered.

Welcome to PlaneShift.
Title: Re: Verification:D
Post by: confused on February 07, 2009, 05:12:50 pm
After a long break from PlaneShift, due to poor connectivity issues. I attempting to play PlaneShift again. I saw that character before 1.0 got wiped and I have changed email address in the mean time, so creating a new account.

On average how long does it take for the email to be sent for authorization?
Title: Re: Verification:D
Post by: Sen on February 07, 2009, 05:30:52 pm
Hello and welcome back

I think it should take only some minutes max.

Sen
Title: Re: Verification:D
Post by: confused on February 07, 2009, 05:42:57 pm
Thanx.

Even with resending verification requests, it been more than 40 mins already.  :(
Title: Re: Verification:D
Post by: neko kyouran on February 07, 2009, 05:48:47 pm
what provider are you using for your email?

we've had many instances where peoples' providers mark the verification email as spam, or just never let it go through to begin with.

I suggest using a gmail account personally.

Also, your old account should still be active in some way shape or form.  You're more than welcome to use it if you can remember the info for it.   if you only remember the email you used, then you could use the retrieve password ability on the main page, assuming you still have that old email ID as well.

Although, if its been quite some time since you last logged in, the game has changed quite a bit, so a new account with anew character will let you go through the tutorial and many benefits like that, that the old account would not have.
Title: Re: Verification:D
Post by: confused on February 07, 2009, 06:04:32 pm
Old email does not exist no more, though I still have the account details which do fail indicating the account no longer exists since 2005 when I last logged on.

Email server I have full control over it, so emails should get through, and email client automatically downloads email every 10 minutes.
Title: Re: Verification:D
Post by: neko kyouran on February 07, 2009, 06:20:33 pm
If that is the case, then I suggest you see if Rizin is available to look into it.  She's normally on the IRC room, or you can typically reach her by email or PM. 

From time to time, the email portion of the server likes to sleep in, it may need to be woken up again.  ;)
Title: Re: Verification:D
Post by: confused on February 07, 2009, 06:23:44 pm
Thanx for the help.  :)
Title: Re: Verification:D
Post by: Rizin on February 08, 2009, 06:24:46 am
Thanx for the help.  :)

I've replied to your PM.

Just to clarify for anyone reading, I can help - but you have to send me an e-mail from the address you signed up with.
Title: Re: Verification:D
Post by: confused on February 08, 2009, 04:07:06 pm
Email sent.

Thanx :)
Title: Re: Verification:D
Post by: Rizin on February 08, 2009, 08:45:24 pm
You have mail.
Title: Re: Verification:D
Post by: confused on February 09, 2009, 04:31:11 am
I am in the game.

Thanx