PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: shawn2009 on February 03, 2009, 07:21:33 am

Title: unable to login
Post by: shawn2009 on February 03, 2009, 07:21:33 am: hello, i have registered an account, and when i try to login on the second server, it says "no account found with that name" whats going on?
Title: Re: unable to login
Post by: Rizin on February 03, 2009, 07:53:14 am: Each server has its own registration page. Did you register for Laanx or the other one?
Title: Re: unable to login
Post by: shawn2009 on February 04, 2009, 12:44:46 am: theres more than one? i only saw one registration didnt see two..
Title: Re: unable to login
Post by: Caarrie on February 04, 2009, 01:15:25 am: please run the updater.
Title: Re: unable to login
Post by: MrRedwood on May 05, 2009, 05:58:53 pm: Quote from: Caarrie on February 04, 2009, 01:15:25 am
please run the updater.

Quite possibly not necessary.

Look to the right of the login space and you'll see two Servers listed: Fragnetics and Ezpcusa. If you accidently clicked on the wrong one -- the one you didn't register with -- then you'll get the 'no account' error. Try clicking on the one that isn't highlighted before doing a complete update.
Title: Re: unable to login
Post by: neko kyouran on May 05, 2009, 06:54:03 pm: Quote from: MrRedwood on May 05, 2009, 05:58:53 pm
Quote from: Caarrie on February 04, 2009, 01:15:25 am
please run the updater.

Quite possibly not necessary.

Look to the right of the login space and you'll see two Servers listed: Fragnetics and Ezpcusa. If you accidently clicked on the wrong one -- the one you didn't register with -- then you'll get the 'no account' error. Try clicking on the one that isn't highlighted before doing a complete update.

When Caarrie made her post, the second server had just been rolled out, and it didn't appear on the client as an option to log into without the user having to run the updater first. Now however, the current client release has it automatically.