PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: solopy567 on February 12, 2009, 10:31:37 pm

Title: Cannot access server
Post by: solopy567 on February 12, 2009, 10:31:37 pm

I can't get inside the server while trying to login. Every time it gets around 12-9% it says Failed and starts over from 15-13%. I disabled my firewall for 15 minutes and nothing happened.

I live in Argentina, and I have Vista Home Premium.

Help will be appreciated.

Title: Re: Cannot access server
Post by: Caarrie on February 12, 2009, 10:32:58 pm

which server are you trying to log into? do you have a modem or router that has a firewall in it? How are you connecting to the internet?

Title: Re: Cannot access server
Post by: solopy567 on February 12, 2009, 10:45:05 pm

I'm trying to log in to Fragnetics. I do have a router with a firewall on it but it shouldnt be a problem. I'm not sure about your third question, but I have DSL.

Title: Re: Cannot access server
Post by: Caarrie on February 12, 2009, 11:03:48 pm

do you use a wireless connection to that router?