PlaneShift
Support => Server Status => Topic started by: Joale on April 04, 2009, 02:31:05 am
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The game says fragnetics failed, and.... *gulp* Laanx.fragnetics.com won't load..... :o
Tell me it is coming back.... soon
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It's coming back...soon(tm)
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Ah yeah, the devs love the soon word, but, please be more specific, for a guy that is gonna die in a week, 2 weeks might as well be 10 years. (not that I am dyeing in a week... I hope...)
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Nobody really knows.
It could be up by the time I've posted this, or an hour or 2.
Or it could be longer ....
Patience is a virtue.
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A dev friend of mine (shall remain anonymous) told me that the recent server volatility could (he was hinting, I am sure) be due to a possible upcoming update.
If that's not true, I'm willing to pretend it's dev propaganda to keep us happy, and willing to pretend its true, to keep my own sanity :)
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I'm experiencing exactly the same problem as the poster!
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I'm experiencing exactly the same problem as the poster!
We all are! >:(
:whistling:
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A dev friend of mine (shall remain anonymous) told me that the recent server volatility could (he was hinting, I am sure) be due to a possible upcoming update.
If that's not true, I'm willing to pretend it's dev propaganda to keep us happy, and willing to pretend its true, to keep my own sanity :)
interesting dev there as that isn't the reason... i'd change friend in case :)
from past experience it seems something went wrong with the machine or the nat setup. Altough it's not sure 100% yet it's most probably something which could require 1 or 2 days. I hope it's not the case and it's something more simple.
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haha one or two days? you mean weeks right? as i know when ps machine is down thats the normal... i have played for 2 years so i have seen this hapen a few times anyways lets hope the machines is just mad at us and that we can all just suck up to it insted of complaining how bad the server is and arguing over weather or not a difrent machine would be better or what os is better and just say "we love you lanxx" and hope it will boot back up here ill even go first
/me yells from canada to singapor "I LOVE YOU LANXX"
*edit* *yelling = epic fail.... maby a email or somthing would work xD*
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well if it isn't something really bad and only some misconfiguration like last time then some days should be enough :)
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Well, last time it failed, even the devs were compeltly in the dark about it, and when it was fixed, they still didn't know what happened, so I've said it before and i'll say it the again, the server sucks, there are way better free ones, and Fragnetics support for planeshift is non-existent. I just don't know why people back it up so much. Not the devs fault, but this server is utter garbage, I'm surprised the devs can even get it to work period.
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If you don't care for it, then you are free to try to play on the other server, or play a different game. No one is forcing you to stay on the Fragnetics donated server.
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Where is another, in MY client, it only shows the one, is there not another??
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ezpcusa: update your client
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Doesn't let me, says there are no active mirrors, please refer to the forums, how do I fix this?
*edit*
Run as admin, I shoulda known, anyway, thanks for letting me know
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If you don't care for it, then you are free to try to play on the other server, or play a different game. No one is forcing you to stay on the Fragnetics donated server.
Certainly. PS has this terrific habit of driving players away, for whichever reasons.
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Indeed, giving people free will to choose what and when they do things is certainly not acceptable.
Heck, if we stopped this practice we could then force people to spend all their time on the project and it wouldn't take years to develop things.
/sarcasm
::)
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I think part of the problem is the lack of communication. Someone from the PS team should acknowledge the problem and at least state that is being worked on... (whether it is or not). If there is good reason to believe that it will be down for a long time then that too should be communicated out of courtesy. The goal in this is to manage the player's expectations. If they believe it will be down for the weekend then they should be more inclined to find something else to do.
I hope you don't take this the wrong way - I think PS is an awesome game. And yes, its free so people should not expect too much... ( but its a kick-ass game, so they do - like it or not )
* Rigwyn's head droops and his shoulders sag as he reluctantly puts his sabers away and looks for a portal to a stange place called earth...
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If they believe it will be down for the weekend then they should be more inclined to find something else to do.
that's a pretty good point. I'm silly enough to sit here all weekend trying and trying again! :P
nice to have the ezpcusa server as a back up though, even if roleplay isn't enforced.
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Thats all I am trying to say, whether the server sucks or not, when it crashes, they go hide in the corner untill it comes back, or atleast pretend nothing is wrong and hope we don't notice, atleast acknowledge that its down!!! And tell us that it is down, and atleast say you are contacting server admin or something, because the post I made is the only thing about it on the sight.
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Thats all I am trying to say, whether the server sucks or not, when it crashes, they go hide in the corner untill it comes back, or atleast pretend nothing is wrong and hope we don't notice, atleast acknowledge that its down!!! And tell us that it is down, and atleast say you are contacting server admin or something, because the post I made is the only thing about it on the sight.
Nobody hides in a corner nobody pretends nothing is wrong and saying such is rather insulting. We are all volunteers spread across several timezones none of which match Singapore and surprisingly have real lives to occupy our thoughts as well. So a lack of information here can be for a number of reasons not least, it is better to concentrate on the problem rather than run here every 5 minutes to issue pointless updates of there is nothing to report.
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Nobody hides in a corner nobody pretends nothing is wrong and saying such is rather insulting.
I agree Mordraugion...especially given Weltall's post on the first page of this thread
...Altough it's not sure 100% yet it's most probably something which could require 1 or 2 days.
i'd expect 1 or 2 days from that post...
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I understand that you have your own lives, but there is nothing on tthe sight about it at all, the devs havn't said a word, like I said, this is it, and it has been down for two days, all I am saying is, it "SEEMS" that you are yet to accknowledge that there is a problem, which is the case every single time this thing crashes, which is frustrating. Not to mention the fact that it is thrown back in your face when you point that out, and given the "since its free, you don't have to be here" well since its your game, show that you give a shit by posting about it. because 2 week shutdowns aren't exactly normal.
I'm not telling anybody, to rush out to singapore with your personal dev jet, bring all your tools and fix it, just so people don't have to wait a day to play there precious planeshift, take your time, just try to fix it, and I really don't care how long it takes, but when you don't hear anything, it makes you wonder if THEY KNOW anything about it, I don't see, how letting us in on the proccess every now and then, is so difficult, and if you don't know anything about it, just tell us that, its like someone has to squeeze awnsers out of you, when it came back last time, everyone began to think it would be a week or two, and maybe not come back at all, that is how informed the players were.
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I think everyone should demand a full refund of the money the paid. Oh wait.
I think there are two sides here. The devs do this as volunteers, and it is hard to criticize something you receive for free. It is also entirely possible that they're not sure what is wrong with the server, or how long it will take to fix it. It could be an hour or a week, and if they go on record saying it should be up at X time, they'd get blasted even more if they're wrong.
The second side is that a community project does benefit from a large community. Devs come from the pool of players, so it does not help to alienate your player base. However, I don't think they've done anything here that people should be upset about. This is a beta product given with no guarantees that the server will be up 99% of the time. Frankly, the fact that they have a server and bandwidth provided for free, with no advertising to off-set it is pretty damned nice.
What if every member of the community donated $5 to a project to build a back-up server?
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Sheesh.
Yes, someone - be they volunteers or the volunteer's cat - should probably have something on the site that says, "Server's down. Our magic 8 ball says 'outlook not so good'. Go help us with the wiki documentation in the interim, please."
Or something like that.
It really isn't that hard to do something like that. Yes, volunteers, I understand - but a simple statement like the above, as vague as it is, at least tells people "Go do something else and quit slamming the server".
There was a point where I would have been upset about the lack of such notices - in fact I was - but I have come to realize over the months that this is just the accepted practice by the PlaneShift team - lumped all together since it really isn't clear who does what and blah blah yakkity schmakitty. So I don't get upset.
After all, it isn't a user's place to care more about how PlaneShift is implemented than the team. So you can care a lot and be disappointed, or not. I choose not. And that I have reached a point where I procrastinate about bug reports among other things...well, if I felt I could affect the project, I would. But I can't, so I don't.
Apathy. Coming soon to a tavern near you.
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You just don't seem to get it, I know its free, and that thier volunteers, but if they are making a game, even a free game, it's still thier job to keep us out of the dark. "Yes, we know the server is down, we are not sure what is wrong with it at this time, but we will get to fixing it as soon as we can, so just hang tight, and we will update you once we get any news" there, that took me 10 seconds, seriously, because this is a free game, we don't deserve that?
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What if every member of the community donated $5 to a project to build a back-up server?
Pay for a backup server with the same level of service? No, it would have to be more than a backup server to pay for - and therefore, it would be more than $5. But if someone made a plausible case, I wouldn't have a problem paying. How much I pay for what is really the question.
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Joale.... you'll learn in time.. you'll never get that kind of message. And if you want an answer, join #planeshift, there they will say. We got your point, suffice to say. If it is really serious they will post, for now, try to just live your life. We know, a weekend without ps is a pain, but it happens. It's under development, it's a beta, they are people like you and me giving their time. We are testers. It's down, well it is. It will be up eventually, now go to the door, open it and see the world that awaits for you. Hydlaa will still be here for you when you'll be back.
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What if every member of the community donated $5 to a project to build a back-up server?
Pay for a backup server with the same level of service? No, it would have to be more than a backup server to pay for - and therefore, it would be more than $5. But if someone made a plausible case, I wouldn't have a problem paying. How much I pay for what is really the question.
Actually with two servers they might be able to achieve both redundancy that the entire game doesn't go down when one server goes down, and load-balancing to reduce ping times. I think it would especially help if they could get something with a fast HDD, maybe a SSD for the database.
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We are all volunteers spread across several timezones none of which match Singapore and surprisingly have real lives to occupy our thoughts as well.
WELL THERES YOUR PROBLEM!!!! we all know that real devs are geeks with no life and no hope of ever getting a girlfriend or wife and devote all there unused time to developing the game they are working on and whos idea of a perfect day is a dark day spent in a basements of there mothers house working on 7 computers at once
haha in truth i suport the devs in there desition not to isue updates but i do agree with joale doing an ofitial post and probably stickying it is a good idea however i also agree with mordraugion there is no need to post usless posts ofitialy saying theres no known cause or no current way to make progress however as a verry happy and long term player of PS i do see a need for a regular updates as far as important news in the server say "the server has been corupted and the data needed to be restored and is going to hapen soon" not that this is what has hapened as the fragnetics site is down aswell witch says nothing about the acual server data being corupted but even so it would be nice to be updated on what your doing what the problem is and how your trying to fix it with an eta..... so say your trying one method and it fails.... you decide to try somthing else.... so you anounce your doing somthing else and the ETA has become a lttle more then expected.... nothing to much to ask i think not stupid nothings hapening updates but just when somthing of medeum to majour size hapens so the players dont feal left out of the loop and are unhappy with your work.... i think you DEVS do a great job me i personaly know i couldent do a better job so i thank you a bunch for this game dispite its little problems and ocational mess ups
peace....
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Shurrin, please don't treat me like an 8 year old, this is the ONE weekend I don't have a baseball tourney or wresling tourney, and, there is severe weather outside :(, so yeah, not gonna happen.
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It is disappointing that the main server is down at the moment. However, there is another server up. You can be playing PS right this moment if you want.
And you need to compare this one weekend of unavailability to how many free hours of entertainment you have received thanks to years of unpaid development.
When you are done with that comparison, ask yourself again if you still want to complain.
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It is disappointing that the main server is down at the moment. However, there is another server up. You can be playing PS right this moment if you want.
And you need to compare this one weekend of unavailability to how many free hours of entertainment you have received thanks to years of unpaid development.
When you are done with that comparison, ask yourself again if you still want to complain.
How do I find / log on to this other server? I don't see a server list anywhere on the website.
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It was in my server list when I updated.
http://www.hydlaaplaza.com/smf/index.php?topic=34607.0
You can edit your server list and add it yourself though.
On Windows XP it is in:
C:\Program Files\Planeshift\Data\Servers.xml
then add this:
<server name="Ezpcusa (Non-RP)" ip="planeshift.ezpcusa.com" port="7777" />
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here is the link to the ezpcusa server account registration: http://planeshift.ezpcusa.com/register/
if you have a freshly updated client you shouldn't have to manualy edit the server.xml file
you'd need to run psupdater even if you just downloaded the client.
you should then have two options to select on the login screen when you run psclient
one for fragnetics(roleplay) and one for ezpcusa (non-roleplay)
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Joale, you wont make me cry. I cant play often either.. and this weekend too i had plan to play. Server is down.. well too bad. Gives nothing to cry endlessly about it. And even if every one complains about "Devs should update us abnout server status" we all know they wont. So stop complaining and do something with your lives. Writes and post stories about your characters, if you are in a guild and have a site, post there too, plan a rp, go out and see the real life (ok might not be as exciting... depends..) but geez , and that post is for everyone, stop whining when you know it will give you NOTHING!
now i know why i wasnt reading those forums before...