PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Te8eT on July 09, 2009, 04:35:58 am

Title: Help! Unable to open the game, it crashes!
Post by: Te8eT on July 09, 2009, 04:35:58 am

I'm having troubles with PlaneShift, when I try to open it, it crashes :thumbdown:
And when I try to open the client, this error message appears:
"Something unexpected happend in PlaneShift: Steel Blue
Details: EXCEPTION_ACCESS_VIOLATION at 698B0F30

Would you like to save a diagnostic file?
Yes | No"

Does anyone know how I can solve this problem?
I've seen the trailer, and it looks like a real good game.
So, I wish I will be able to play the game soon... :(

If there's more information you need to know, just ask ::)

Title: Re: Help! Unable to open the game, it crashes!
Post by: neko kyouran on July 09, 2009, 04:46:56 am

do you have an ati based video card?

Title: Re: Help! Unable to open the game, it crashes!
Post by: Te8eT on July 09, 2009, 04:50:43 am

Yup, ATI Radeon HD 4670 512mb :)

Title: Re: Help! Unable to open the game, it crashes!
Post by: Lanarel on July 09, 2009, 08:09:44 am

That crash number sounds like the ATI problems. Please check this out: http://www.hydlaaplaza.com/smf/index.php?topic=32557.msg375252#msg375252

Title: Re: Help! Unable to open the game, it crashes!
Post by: Te8eT on July 09, 2009, 06:53:14 pm

Thanks a lot! I uninstalled the Graphics card driver, and installed the latest version, and now it works! \\o// \\o// :D :) :)