PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: eLBati on July 28, 2009, 07:11:00 pm

Title: setup application visualization problem
Post by: eLBati on July 28, 2009, 07:11:00 pm
Hi all,

I see PlaneShift Setup Application in a strange way:

(http://a.imagehost.org/0550/psSetup.jpg)

So, I can't select any option.

Does anybody know the reason?

Thanks,
LB
Title: Re: setup application visualization problem
Post by: neko kyouran on July 28, 2009, 09:35:49 pm
what is your video card you are using and what does the machine report as the driver version it is running?
Title: Re: setup application visualization problem
Post by: eLBati on August 01, 2009, 12:18:51 pm
Here I am,

I'm using a HP 550 with Windows XP Pro.
Video card is Intel GMA X3100 and XP says "Mobile Intel 965 Express Chipset Family", driver version: 6.14.10.4935.

Thanks,
LB
Title: Re: setup application visualization problem
Post by: neko kyouran on August 01, 2009, 05:08:07 pm
http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2800&OSFullName=Windows+XP+Professional*&lang=eng&strOSs=44&submit=Go! (http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2800&OSFullName=Windows+XP+Professional*&lang=eng&strOSs=44&submit=Go!)

see if there is an updated version for your card.
Title: Re: setup application visualization problem
Post by: eLBati on August 02, 2009, 11:53:48 am
Uhm,
Intel's installer provieds this version:

Code: [Select]
*  Production Version Releases
*                                                     
*  Microsoft Windows* XP
*                                                 
*  Driver Revision: PV 14.37.1.5029
*  Package: 60830
*
*  Graphics:  6.14.10.5029
*  HDMI Audio: 5.10.0.1047                 
*
*  January 19, 2009
but running it:

Quote
The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer's manufacturer

HP distributes version 6.14.10.4935 (that I am using)...

 :sweatdrop: