PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: ducttape363 on August 06, 2009, 10:27:59 pm

Title: Having an issue
Post by: ducttape363 on August 06, 2009, 10:27:59 pm

I was walking toward the magic shop from Hydlaa, and I can't seem to load this map. I've tried updating, and turning off VBO, but still nothing. Here's the error. Plus I'm new so idk what's going on.
(http://i87.photobucket.com/albums/k128/grimreaper363/untitled.jpg)

Title: Re: Having an issue
Post by: Rizin on August 06, 2009, 11:25:29 pm

Sometimes this happens and can be fixed by logging in again, or trying a couple times. Though there are a few players who have issues with a certain map.

To be able to assist you more you should list more information about your computer: OS, RAM, Video Card, etc....

Title: Re: Having an issue
Post by: ducttape363 on August 06, 2009, 11:31:16 pm

Yeah, I'm getting the info right now, it happened on a different map too it seems. Kinda annoying. Even if I do a different person and try to load all maps, i still gets stuck. I've tried relogging a bunch of times, getting the computer stats atm.
*edit*
Operating System:  Windows XP SP2
Processor:  Intel P4 1.8 Ghz
Graphics Card:  ATI Radeon X1550
System Memory:  500 MB<-- that's ram right?
Video Memory:  16/32 MB<-- I forgot.
I've also tried turning off VBO

Title: Re: Having an issue
Post by: ducttape363 on August 07, 2009, 12:01:38 am

This is from the error log,
Thu Aug 06 16:57:43 2009, <..\..\src\client\psclientdr.cpp:248 psClientDR::HandleStatsUpdate SEVERE>
Thu Aug 06 16:57:43 2009, Stat request failed because CelClient not ready for EID:26710

Title: Re: Having an issue
Post by: Rizin on August 07, 2009, 02:54:39 am

Can you post the crash dump file please.

Title: Re: Having an issue
Post by: ducttape363 on August 07, 2009, 05:09:23 am

http://www.sendspace.com/file/tji0ri (http://www.sendspace.com/file/tji0ri)
There you go, is this a common problem?

Title: Re: Having an issue
Post by: Sen on August 07, 2009, 09:15:39 am

Hello

I have seen that a "psupdater.exe --repair" helped with some CelClient ist not ready-Problems. Maybe try that :)
(If you can quickly create a new char, maybe Enkidukai or Kran and tell us if you can login it would help, too)

Sen

Title: Re: Having an issue
Post by: ducttape363 on August 07, 2009, 05:09:18 pm

I did the updater --repair thing, and still didn't work. Same error
I can make other characters and they work, but this map doesn't work.

Title: Re: Having an issue
Post by: kaerli2 on August 09, 2009, 02:40:13 pm

The crash seems to be in your video card drivers; not sure if they're being passed bad parameters, though, as PS dumps don't contain the heap (dynamic memory) it seems...and I'm not able to "see" into things very well over here.  I can forward it and the symbols to Lanarel...

Title: Re: Having an issue
Post by: ducttape363 on August 09, 2009, 05:31:11 pm

I thought it was video card. I'm about 99% sure that I have the most up to date drivers, but I'll check when I get home later today.