PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: SnakerVII on May 04, 2003, 05:34:35 pm

Title: Disabling a Firewall
Post by: SnakerVII on May 04, 2003, 05:34:35 pm

?( \"There is an error in the database on your account. Please contact a PS Admin for help.\"  Then Planeshift shuts down.  This is caused because of a firewall that can\'t connect to Port 13331.  Does anyone, by chance, know how I would go about disabling a firewall?  ?(

-SnakerVII

Title:
Post by: Kundalf on May 04, 2003, 06:42:12 pm

do you have a firewall installed on your computer (like zonealarm or some symantec/norton product)..?
Then you can open the necessary port. If your provider runs a firewall you have to contact him to open the necessary port for you.