PlaneShift
Support => Technical Help: Problems BEFORE entering the game => Topic started by: Sometimesibitepeople on May 05, 2003, 02:10:40 am
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I downloaded the 5 parts, then the reasembler. It went smoothly. I created like 5 characters and every one of them says
\"There is an error in the database of your account. Please contact a PS admisastrator\"
What do I do??
My character\'s name is Stonemantle...
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To be totally honest I don\'t know what the problem is here. The only thing I can think of here is that you have a firewall that prevents you from communicating with the server.
What happens is that when you create a character you send a message to the server to create your account. Your account is created on the server and then the server sends back an acknowledgement that you are logged in. When the client get\'s this message it will try to upload your character. Now it appears that your client is not receiving this message back from the server so it is not uploading your character which causes it to report this error.
As to how to fix it I cannot say. It works for the majority of others so I cannot just give a quick answer here to fix.