PlaneShift

Support => Forum and Website Discussions => Topic started by: acraig on October 19, 2009, 09:17:57 am

Title: Need Help Testing Forum Registration
Post by: acraig on October 19, 2009, 09:17:57 am

Hi.

We've got some reports with users having some issues trying to register on the forums.  Most reporting not getting their email confirmation.  I activated a bunch of accounts from the last month so but need a few people ( using different email addresses ) to try to register new accounts to see what the issue is.  If you do please post what address you used and if it worked or not.  You don't need to give the total address just the domain ( ie everything after the @ ).  I want to see if there is some common element here that is blocking the emails.

Thanks,

Results:

googlemail.com	Possibly in Spam Filter
@gmx.de	Failure to send Email

Title: Re: Need Help Testing Forum Registration
Post by: Sen on October 19, 2009, 10:24:02 am

Hello

@googlemail.com - OK - I registered about 5 weeks ago with a googlemail account - I think the registration mail ended up in the spamfilter there.
@gmx.de - FAILED - No activation email within an hour and neither in spamfilter. I will check again tomorrow and edit this post if something changes. Oh, and please delete the Sen_ps account again.

Sen

Title: Re: Need Help Testing Forum Registration
Post by: Mordaan on October 27, 2009, 03:49:53 pm

I tried...it's been a couple of hours...no email.   :(

I tried using a comcast.net address.  I checked the spam folder, it's not there either.

Title: Re: Need Help Testing Forum Registration
Post by: deleteme_123 on October 27, 2009, 04:21:17 pm

@chef.net   worked.  please delete this test account (  deleteme_123 )

Title: Re: Need Help Testing Forum Registration
Post by: testing_abc on October 27, 2009, 04:54:26 pm

@yahoo.com     is successful.

And delete this account please :) (testing_abc)

Title: Re: Need Help Testing Forum Registration
Post by: budinski on October 29, 2009, 12:21:33 am

successful account creation from my vanity domain in the .ca tld send me a pm if you need to know the specifics.

Title: Re: Need Help Testing Forum Registration
Post by: -stf- on November 03, 2009, 12:46:18 pm

@inMail.cz (or @inmail.cz) both versions work, i'm using the first because of original server name (I got activation from game server but not from forum)
5 times I tried to resend and I got no mail with activation (by the way, thanks for manual activation)
I tested between 14th to 20th October. After I found that I can already login without activation, I stopped my resending activity.

Title: Re: Need Help Testing Forum Registration
Post by: LigH on November 03, 2009, 02:41:11 pm

Two registrations to a german 1&1 hosted server (different domains, same server) arrived instantly (@holzon.de / @12angebote.de).

Now I need help with the server_report.xml :D

Title: Re: Need Help Testing Forum Registration
Post by: Jullun Sihena on November 11, 2009, 04:23:26 pm

successfully registered with @gmail.com

i've got an old account @morkitu.org, but cannot access it, the pw reset emails never reach my inbox. (and yes, I've checked the spam folders and the server logs, no trace of them).

Title: Re: Need Help Testing Forum Registration
Post by: Firke on December 21, 2009, 05:42:25 pm

I got registered yesterday using gmail.  I was not getting the activation sent to my email I use to play on.  I checked both my email client and the web page email for spam too. Anyway, I made my first post yesterday and today I noticed my email is on the post.  I'm not sure how, I'm guessing the activation reply, but my main email is on the post with my name.  This is not the email shown in my profile, nor is it the one I use to play my character.  I checked the box to not show email in my post now, but would like the one on the original post be be changed or removed please.

:D Ok my bad.  I saw the sender at the top.
 

Title: Re: Need Help Testing Forum Registration
Post by: Trasd on January 16, 2010, 07:25:55 pm

I guess you got the problem fixed?  I registered, downloaded, and started playing today.

The confirmation email came immediately.

Trasd

Title: Re: Need Help Testing Forum Registration
Post by: BoevenF on January 23, 2010, 01:13:47 pm

Hi,
 I was trying to get an account with 2 different domains, without success, no registration email arrived. Then I've tried with a gmail account. It worked.
If you please can delete the accounts for Boeven and BoevenFacco I'll try to registering again.

my situation:

gmail.com   >  OK  :thumbup:
libero.it   >   no email registration, nothing in spam folder   :thumbdown:
freepass.it   >   no email registration, nothing in spam   :thumbdown:

Thanks!

Boeven Facco
Klyros Junction

Title: Re: Need Help Testing Forum Registration
Post by: tanu on February 27, 2010, 07:11:48 am

wat happens with me after putting correct verification code so many times it still gives error?

Title: Re: Need Help Testing Forum Registration
Post by: fretlon on May 28, 2010, 09:51:59 am

delusionalmind.com - failed
treborlogic.com - failed

had to register using my wife's yahoo.com account.

Title: Re: Need Help Testing Forum Registration
Post by: novacadian on June 15, 2010, 12:12:40 pm

It seems my posting of forum registration problems was posted in the wrong area. My apologies.

You can find my observations via:

http://www.hydlaaplaza.com/smf/index.php?topic=37446.msg426923#msg426923

- Nova

Title: Re: Need Help Testing Forum Registration
Post by: Cron on June 28, 2010, 06:36:08 pm

I tried to register with 2 different .is addresses, neither received the email.
Worked by using a gmail.com address as mentioned earlier here.
Ah the perils of modern times, how good to escape to the dark middle ages in PS.
Rgds, Cron.