PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Namyegob on October 20, 2009, 07:33:19 pm

Title: No Account Found With That Name
Post by: Namyegob on October 20, 2009, 07:33:19 pm

I've downloaded, ran, and verified everything necessary to run the game.  When I try to log on i get the subject line message!!?!  What's giong on??!?

Title: Re: No Account Found With That Name
Post by: Rigwyn on October 20, 2009, 07:39:04 pm

Are you entering the full email address in the username field ?   ( email-addy@domain.com )

(Whats the subject line message ? what does it say ?  )

Title: Re: No Account Found With That Name
Post by: steuben on October 20, 2009, 07:50:10 pm

for that matter did you register?

Title: Re: No Account Found With That Name
Post by: Namyegob on October 20, 2009, 07:57:34 pm

the subject line message was "No Account Found With That Name"  i discovered that for some reason the "account name" was "somebody@somewhere.comsomebody@somewhere.com", i deleted one of the somebody@somewhere.com's out of it and now it works.
thank you for your time and consideration.