PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: knfevg on November 19, 2009, 08:47:11 pm

Title: Computer freezes
Post by: knfevg on November 19, 2009, 08:47:11 pm

Hi everybody.
I'm trying to joing the world of PS. My computer is a DELL laptop D430 with an integrated 954GM intel video chipset. Running WinXP PRO.
When I start the application, my coputer FREEZES couple of minutes after the game started and I have to use the power button to power cycle it. It's never happaned before in any other application.
Any ideas?

Title: Re: Computer freezes
Post by: Rigwyn on November 19, 2009, 09:07:45 pm

At what point does it freeze ?

  Are you able to get into the game and walk around before it freezes ?
  Are you able to create a character ?

When it freezes

  Do you get a bluescreen ?
  Does the mouse pointer stop moving ?

Whats the last thing you see on the screen when it freezes ?

Title: Re: Computer freezes
Post by: LigH on November 20, 2009, 08:15:50 am

Furthermore:

Do you hear your cooling fan speeding up remarkably? - Could the freeze be based on overheating?

Neiter the Laptop design in general, nor intel integrated GPUs, are very recommendable for 3D intense games; and the next version will top that easily.

Title: Re: Computer freezes
Post by: knfevg on November 20, 2009, 02:57:33 pm

Quote from: Rigwyn on November 19, 2009, 09:07:45 pm

At what point does it freeze ?

  Are you able to get into the game and walk around before it freezes ?
  Are you able to create a character ?

When it freezes

  Do you get a bluescreen ?
  Does the mouse pointer stop moving ?

Whats the last thing you see on the screen when it freezes ?

It freezes when I build a charecter. the mouse simply stops moving. Once (out for ~5) I got a bluescreen

Title: Re: Computer freezes
Post by: Rigwyn on November 20, 2009, 03:24:21 pm

Bluescreening and freezes like that are usually due to bad hardware, bad ram, or bad drivers.

As a first step I would check dell's site for system updates and install them.

Title: Re: Computer freezes
Post by: Mogweh on November 20, 2009, 05:06:33 pm

Quote

It freezes when I build a charecter. the mouse simply stops moving. Once (out for ~5) I got a bluescreen

When was the last time you ran a check disk then defraged your disk?

concerned

Mog

Title: Re: Computer freezes
Post by: knfevg on November 20, 2009, 08:13:05 pm

All of the drivers are up to date (according to Dell's website).
I've defraged the HDD a couple of month ago.
All of other games work fine and no problem with any app....

Title: Re: Computer freezes
Post by: Rigwyn on November 20, 2009, 08:25:58 pm

Take a look at this link:  http://www.hydlaaplaza.com/smf/index.php?topic=5053.msg46700#msg46700 (http://www.hydlaaplaza.com/smf/index.php?topic=5053.msg46700#msg46700)

If you follow the instructions and create a file with the program's output ( debug.txt ) then that might be helpful.


( as shown at the bottom: \\PlaneShift\\psclient.exe -video=opengl -verbose -console -norelight > debug.txt )