PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Ilea on January 21, 2010, 11:15:50 pm

Title: Crashes when I start to type and decriptions won't come off the screen
Post by: Ilea on January 21, 2010, 11:15:50 pm
First of all, I use Vista and have 64 bit. I still have problems launching the client (it crashes and I can't find the "shadercache" to delete it), however when it does work as soon as I try and type something it crashes. Also, when I am in the game if I right click to get a description of something or to train/trade with an npc I can't get what is written on the screen to go away. I still have a host of other problems but I'd like to get these two solved first. This new client is very hard. Please help.   :(
Title: Re: Crashes when I start to type and decriptions won't come off the screen
Post by: jorrit on January 22, 2010, 08:29:59 am
Can you provide us with more information on your system. More specifically the 3D card and drivers that you're using.

Greetings,
Title: Re: Crashes when I start to type and decriptions won't come off the screen
Post by: Ilea on January 22, 2010, 07:51:37 pm
Intel® Graphics Media Accelerator Driver (4 Series Express Chip-Set Family) DirectX 10. However, Intel does not allow me to update at their site because they say that my laptop manufacturer, Toshiba, has specifically installed the drivers. I went to the Toshiba site and I seem to have the most updated one I think. I don’t know where to look on my computer to find my 3D card. If the driver info is not what you want could you also tell me where I can find that? Thank you.
Title: Re: Crashes when I start to type and decriptions won't come off the screen
Post by: Ilea on January 22, 2010, 08:11:42 pm
Additionally, I went onto the planeshift chat and someone had posted that "if you have crashes try adding ThreadManager.AlwaysRunNow =true to planeshift.cfg". However, I cannot find planeshift.cfg and I would not know how to add it.
Title: Re: Crashes when I start to type and decriptions won't come off the screen
Post by: Ilea on January 22, 2010, 08:25:12 pm
I found out how to get the 3D card info. It is the Mobile Intel 4Series Express Chipset Family and it has 1759MB. My main driver is igdumd64.dll,igd10umd64.dll.