PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: ator on May 08, 2010, 02:45:59 am

Title: can not log on
Post by: ator on May 08, 2010, 02:45:59 am

 hi, just enrolled but can not log on.  get message user name or password incorrect.  have change password and re-registered but still get same message.  any help?  thanks

Title: Re: can not log on
Post by: steuben on May 08, 2010, 03:40:03 am

try clearing out the full login and password box. and besure that you are working with the correct server.

Title: Re: can not log on
Post by: ator on May 08, 2010, 12:53:49 pm

okay steuben, but: still same problem ?

Title: Re: can not log on
Post by: Sarva on May 08, 2010, 03:09:17 pm

What server are you trying to log into. If you just downloaded the game client did you do the update so it has information about the new skylab server instead of the old Laanx/fragnetics server? I helped someone last night who had that very problem.

Title: Re: can not log on
Post by: ator on May 08, 2010, 04:44:07 pm

i'm in ty ty.  i reinstalled which then did an update.  after that my repair feature worked and i repaired.  now its all good.  ty very much.

Title: Re: can not log on
Post by: RlyDontKnow on May 08, 2010, 08:31:00 pm

maybe you registered on a different server then you're trying?
all old laanx logins have been moved to skylab in case you already had an account before
if you're new, if you want to play on skylab/ezpc you have to register on their register sites resp.:
http://planeshift.skylabhost.it/register/
http://planeshift.ezpcusa.com/register/

registering an account on laanx now won't have an effect