PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: ryan156 on July 08, 2010, 10:05:08 pm

Title: Crash on Character Creation Screen
Post by: ryan156 on July 08, 2010, 10:05:08 pm

I've downloaded the game recently, and installed it without issue. I created an account on a server and attempted to create my first character. I reach the character creation screen, but the moment I select a race the game crashes, there is an error sound but no dialogue box explaining the issue.

My computer is running Windows 7 64bit (I downloaded the appropriate version of the program)

CPU: Pentium Dual Core Overclocked to 3.0GHz
RAM: 8 GB - DDR2 800
Graphics: Nvidia GeForce 250GTS - Drivers updated yesterday.

Any help would be appreciated.

Title: Re: Crash on Character Creation Screen
Post by: LigH on July 09, 2010, 08:35:14 am

Try to delete the file "%APPDATA%\PlaneShift\shadercache" once.

If this doesn't help: Try to run the application with a parameter: "psclient.exe --console"; reasons to crash should get reported there, hopefully.

Furthermore, see if there is a file "errorlog.txt". If it mentions more than just a few missing images, paste its content on a "pastebin" website and give us its link.