PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: sunhear on January 18, 2011, 12:19:45 am

Title: can't run
Post by: sunhear on January 18, 2011, 12:19:45 am: i have up dated and still cot run not run i tryed a fix and it dose run any ideas?
Title: Re: can't run
Post by: Sarva on January 18, 2011, 01:33:35 am: I would go into your options menu and look under control then keys and see what your run key is set to and maybe try setting run to a different key. Also look at your run/walk toggle key maybe as well.
Title: Re: can't run
Post by: Earowo on January 18, 2011, 03:40:01 am: My run/walk is the left Ctrl, but i cant remember if thats defualt
Title: Re: can't run
Post by: LigH on January 18, 2011, 02:18:13 pm: It is probably the default. And a rather confusing default. Therefore I changed it (years ago):

- Run = Shift (like shifting the gear up), as I was used to from so many other games before
- Sneak = Ctrl (like having a better control over my movement)

And I prefer the right ones of these key pairs, because I can reach them with my thumb while having the other fingers on the cursor cross.
Title: Re: can't run
Post by: BoevenF on January 18, 2011, 07:15:25 pm: I'm afraid he's referring to another issue:
http://www.hydlaaplaza.com/smf/index.php?topic=39036.msg441622#msg441622
Title: Re: can't run
Post by: Earowo on January 19, 2011, 12:56:03 am: I have sneak set to N so you know, N wor Nseak
Title: Re: can't run
Post by: Gilrond on January 19, 2011, 03:29:42 am: I saw someone hiding (becoming invisible), but "hiding in shadows" in not implemented. Is it done with sneaking somehow?
Title: Re: can't run
Post by: weltall on January 19, 2011, 06:58:36 am: it's sneaking and it's not extremely invisible (except if you have an issue with your gfx card)
Title: Re: can't run
Post by: LigH on January 19, 2011, 08:50:21 am: As far as I understood, sneaking currently displays a kind of effect that might be used for "Hiding in Shadows" some day (and then gets removed from sneaking again), just as "proof of concept", or technical test.
__

Oh, Boeven might be right: It is not about the movement of the character in the game world, it is about executing the client and launcher at all.

Therefore the correct placement of this thread in "Technical Help: Problems BEFORE entering the game".

My recommendation: Find an experienced computer user who is able to chat with our developers in IRC to find the reason via "live support"; a forum is not the best place, because facts have to be requested and answered again and again and again...
Title: Re: can't run
Post by: sunhear on January 19, 2011, 11:31:28 pm: sorry if i was being unclear i meant i can not the game or repair it. i have up dated
Title: Re: can't run
Post by: Earowo on January 20, 2011, 12:46:49 am: Is your graphics card up to date? im having problems with my ATI right now, so i cant even open PSlaunch
Title: Re: can't run
Post by: sunhear on January 23, 2011, 07:40:52 pm: it should be it a new laptop.
Title: Re: can't run
Post by: weltall on January 23, 2011, 09:30:47 pm: doesn't mean it's good enough you should give more details
Title: Re: can't run
Post by: sunhear on January 25, 2011, 11:06:31 pm: PS ran before the update when the up date came it would not get past the splash screen, i up dated it still dose not work. i am on a Lenovo don't know about the specifics thought it designed for graphs.
Title: Re: can't run
Post by: weltall on January 26, 2011, 06:18:38 am: disable sound
Title: Re: can't run
Post by: LigH on January 26, 2011, 09:56:58 am: If you don't know details about your PC (not even with any printed manual), get a system information tool (like HWiNFO32, CPU-Z + GPU-Z, SiSoft Sandra, Lavalys Everest ...).
Title: Re: can't run
Post by: Gilrond on January 26, 2011, 08:30:00 pm: Quote from: LigH on January 26, 2011, 09:56:58 am
If you don't know details about your PC (not even with any printed manual), get a system information tool (like HWiNFO32, CPU-Z + GPU-Z, SiSoft Sandra, Lavalys Everest ...).

Siw is also not bad: http://www.gtopala.com/
Title: Re: can't run
Post by: sunhear on January 27, 2011, 02:20:03 am: the sound is disabled
Title: Re: can't run
Post by: LigH on January 27, 2011, 08:17:37 am: @ Gilrond: 404 - Not found

@ sunhear: Well, and now ... your system details, please? CPU (main processor)? RAM (working memory)? GPU (graphic card chipset)? OS (operating system version incl. possible service pack)?
Title: Re: can't run
Post by: BoevenF on January 27, 2011, 11:50:27 am: from another post,
Quote
i am running on windows 7 on an an IBM.
a Lenovo, more precisely.

Press Windows Key + R to open the Run command window. Type "msinfo32" and press OK button.
and there are your system informations.
Title: Re: can't run
Post by: Gilrond on January 27, 2011, 09:10:15 pm: Quote from: LigH on January 27, 2011, 08:17:37 am
@ Gilrond: 404 - Not found
Works for me now - the server could be on maintenance or something.
Title: Re: can't run
Post by: LigH on January 28, 2011, 08:32:01 am: Well ... HWiNFO32 is free.

But even "My Computer - Properties" and the Device Manager could tell someone details. Just looking there and quoting it has to be done.

The better you help us, sunhear, the better we can help you.
Title: Re: can't run
Post by: Vakachehk on January 31, 2011, 06:42:21 am: Hey Sunhear!

I see you're having issues with the game, tell us the brand of your graphics card (e.g Intel, Nvidia, etc) Intel graphics cards don't tend to work well at running Planeshift. Did your laptop come with a manual? If it did and you still have it, in the manual there should be something about 'hardware' it should have things about graphics, CPU, RAM, HDD, etc, etc. If you find it just tell us in here and we could help you out.
Title: Re: can't run
Post by: sunhear on February 13, 2011, 01:59:48 am: sorry it took a wile but hear are my spects

windows 7

3 GB ram

   Name   Generic PnP Monitor on ATI Mobility Radeon HD 4200
   Current Resolution   1366x768 pixels
   Work Resolution   1366x728 pixels
   State   enabled, primary
   Monitor Width   1366
   Monitor Height   768
   Monitor BPP   32 bits per pixel
   Monitor Frequency   60 Hz
   Device   \\.\DISPLAY1\Monitor0
ATI Mobility Radeon HD 4200
   Memory   256 MB
   Memory type   2
   Driver version   8.712.0.0

hope i can get back soon
Title: Re: can't run
Post by: weltall on February 13, 2011, 08:33:28 am: 1) disable everything in pslaunch and lower shaders
2) update video card drivers
3) give the crash id in the crash dialog and/or leave a valid comment
4) just for you to know that's not a chip to really play games but should work even if slowly
Title: Re: can't run
Post by: sunhear on February 14, 2011, 11:44:09 pm: any to test to try an isolate the problem?
Title: Re: can't run
Post by: weltall on February 15, 2011, 06:02:22 am: those in my post above
Title: Re: can't run
Post by: sunhear on February 16, 2011, 04:27:05 pm: still not working

i have disabled the sound and lowered all the shaders

where do i get the up dates for my drives?

the crash id is the long number the message gives you after the report is submitted and it is some what formulated right?

hope something works ^-^
Title: Re: can't run
Post by: weltall on February 16, 2011, 05:52:11 pm: yes.
on ati website
Title: Re: can't run
Post by: silencekvala on February 16, 2011, 08:52:22 pm: :offtopic:
Title: Re: can't run
Post by: sunhear on February 17, 2011, 05:25:25 pm: i have up dated my drivers and no luck i tryed to run another repair and it would not even run.

the crash id is bp-2d1d1d6b-d53f-4cdf-9af2- it happs when the splash screen fish loading.

i have ran PS on this computer before the last time was Jan 19 as Asora Lani

hope something works