PlaneShift

Support => Forum and Website Discussions => Topic started by: BoevenF on April 15, 2011, 05:10:00 pm

Title: Sticky post asking for computer specifications in helping threads?
Post by: BoevenF on April 15, 2011, 05:10:00 pm
You know... I  kinda like the "guess my computer specification" game often forcefully played in "problems before entering the game" board...  ;) but...
There's a way to leave a sticky post in big flashing yellow fonts that sounds like "before posting anything read this", explaining the need for computer specifications to isolate the problem?
A fair amount of people ask for help without even mentioning operating system or graphic card, leading to neverending threads, with the same answers again and again. After all a big part of problems seems to me are always the same.
Title: Re: Sticky post asking for computer specifications in helping threads?
Post by: Minks on April 15, 2011, 06:11:03 pm
Flashing red would be neat. 'cause nobody ever reads the normal stickies   :(
http://www.hydlaaplaza.com/smf/index.php?topic=21401.0
Title: Re: Sticky post asking for computer specifications in helping threads?
Post by: weltall on April 15, 2011, 07:03:32 pm
Quote from: Minks on April 15, 2011, 06:11:03 pm
Flashing red would be neat. 'cause nobody ever reads the normal stickies   :(
http://www.hydlaaplaza.com/smf/index.php?topic=21401.0
no one reads period
Title: Re: Sticky post asking for computer specifications in helping threads?
Post by: BoevenF on April 15, 2011, 07:54:35 pm
Yeah, that topic for example is really clear, a bit dated, perhaps, but I'm afraid the name "PS tech help guide" doesn't reach the point. I'd suggest to change the title in "BEFORE POSTING ANYTHING READ THIS (PS tech help guide)".  A link on that topic could be added also in the PS client download page, to ease the poor newcomers.

Can I add your sentence in my sig, Weltall?  ::) pleeease...
Title: Re: Sticky post asking for computer specifications in helping threads?
Post by: neko kyouran on April 15, 2011, 09:36:48 pm
it didnt work for the mac section.
Title: Re: Sticky post asking for computer specifications in helping threads?
Post by: Gilrond on April 16, 2011, 12:18:56 am
An option would be, a specific support section on the forum, that would ask during posting if one wants to submit hardware specs. Then some JavaScript would get those, and insert it into the post.
Title: Re: Sticky post asking for computer specifications in helping threads?
Post by: BoevenF on April 16, 2011, 01:22:05 am
Quote from: neko kyouran on April 15, 2011, 09:36:48 pm
it didnt work for the mac section.

probably because they even ignore what mac os x is...

Boeven stops for a moment, realizing what he said. Then raises the rock pick and starts digging his own grave.  ;D