PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Ice_lida on March 03, 2013, 12:03:20 pm

Title: Can't register new account
Post by: Ice_lida on March 03, 2013, 12:03:20 pm

Hi!
We played in PS in 2008. Unfortunately, we have no access to our old e-mail. And now we try to register new accounts. But we can't. When we follow verification link from new e-mail and choose password we get text "Your account was NOT validated!".
How can we register new accounts?

Title: Re: Can't register new account
Post by: gonger on March 03, 2013, 03:17:30 pm

Hi,

Go to the IRC under http://www.planeshift.it/irc.html and follow the instructions there. You need the Game Master Channel: #planeshift-gmtalk
Connect, and state your problem there.

Gonger

Title: Re: Can't register new account
Post by: Ice_lida on March 03, 2013, 09:11:54 pm

I'll try.
Thank you, Gonger.

Title: Re: Can't register new account
Post by: Ice_lida on March 04, 2013, 12:48:11 am

Problem solved. Thanks to Talad.

Title: Re: Can't register new account
Post by: gonger on March 04, 2013, 09:07:37 pm

Pleased to hear the problem is solved. Welcome back!

What was the solution to your problem? It might help somebody else one day.

See you in Hydlaa,

Gonger

Title: Re: Can't register new account
Post by: Ice_lida on March 04, 2013, 11:23:25 pm

There was a wrong registration ID in the url that was sent to e-mail. I think it was some occasional technical problem and it's solved now.

Hope, see you to :)