PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: LosingTime on August 18, 2013, 09:19:08 pm

Title: Two Problems Before Entering The Game 8-18-13
Post by: LosingTime on August 18, 2013, 09:19:08 pm
I just downloaded the game. It took me 4 hours to do so! So when I tried to play the first problem arose.

1.)It said update available, but that I must be an administrator.
(I looked here before but the person getting help had a Mac, I have windows. Second if it's talking about admin of my computer, I am the only one who uses my computer.)
The second problem.
2.)The server is not available.
(Anyways I read that the server was updated, and the directions to fix it didn't work. When I tried to change the file it would let me go in and change it, but saving it it told me access was denied. Now maybe I could fix problem 2 if I could fix problem 1.)

Please someone help, I had planned to play it in my last moments before school started. :'(
Title: Re: Two Problems Before Entering The Game 8-18-13
Post by: lilura on August 18, 2013, 09:31:03 pm
for problem one try right clicking the PlaneShift icon and you should see an option to "run as administrator"

 :)
Title: Re: Two Problems Before Entering The Game 8-18-13
Post by: LosingTime on August 18, 2013, 09:56:03 pm
Yes thank you that worked and so both are fixed! I feel so stupid, such a simple thing to do.  :-[
Title: Re: Two Problems Before Entering The Game 8-18-13
Post by: lilura on August 18, 2013, 10:37:52 pm
It has happened before so dont worry about it.  Welcome to PS! Once you get through the tutorial it would be great if you would post your suggestions/thoughts about it here: http://www.hydlaaplaza.com/smf/index.php?topic=41352.msg465900#msg465900   
Title: Re: Two Problems Before Entering The Game 8-18-13
Post by: Caraick on August 19, 2013, 12:28:28 am
I've done far worse, LosingTime, and I've been around long enough to know better ;)  Sometimes if running as an administrator doesn't work, you can try declining an update when it gives you that little prompt screen. Then go under "repair", and the Launcher should run an update on its own.
Title: Re: Two Problems Before Entering The Game 8-18-13
Post by: LigH on August 19, 2013, 08:40:04 am
This works only if any update server is available... and a PING is not enough to check its state.