PlaneShift

Support => Technical Help: IN GAME bugs (after loading world) => Topic started by: Pakarro on November 25, 2013, 07:53:42 am

Title: Lots of crashes in 0.6.0
Post by: Pakarro on November 25, 2013, 07:53:42 am
I love to play 0.6.0, the improvements are beauti- and useful.

Unfortunately, I suffer from quite frequent crashing, which is completely new for me. I often crash when crossing between maps, especially near the crossroads to Levrus. Going slow seems to help. Riding fast is worst.

Another frequent crash-time is when I mount by macro (summon, target,mount). Crashes almost every time. Mounting "manually" has never crashed me....

The crashes do not seem to be settings dependent, as far as I see it now. At least between highest and high....

Hope someone can make something of this....

Thanks and good luck!


Title: Re: Lots of crashes in 0.6.0
Post by: Imshi on November 25, 2013, 09:19:40 am
Suffering a similar experience.

Running 32 bit client on Windows 8.1

CPU: i5-3570K @ 4.6

Ram: 16 GB DDR3

Vid Card: Nvidia GeForce GTX 560 Ti 1GB

HD: Samsung SSD 840 Series [250 GB] SATA 6Gb/s

[OS and drivers up to date]

Common crash Triggers.

Zoning, especially into the Arena [ almost every time ]

Macro mounting.

Just being in the Arena.

[Frequently takes two attempts to restart client after a crash]

I have experimented with the settings, makes no difference. Same results whether running 1 client or 4.

Thank you.
Title: Re: Lots of crashes in 0.6.0
Post by: LigH on November 25, 2013, 09:27:33 am
Try to alter the background loading option. It will have dis- and advantages in other regards. But check if it helps avoiding crashes.

Reasons of such crashes will be important to know. Often the reason was related to different meshes in different maps, but with exactly the same name. But I hope that the current system tries to ensure unique mesh names.
Title: Re: Lots of crashes in 0.6.0
Post by: Imshi on November 25, 2013, 12:24:01 pm
Thanks Ligh. Background Loading enabled/disabled was one of the settings I experimented with. I've been through them all, and made a checklist to test in combinations.

That being said, I have been in-game running 2 clients for the last 3 hours without a single crash. Either I'm on a roll, or something has changed behind the scenes.

*keeps fingers firmly crossed.

[modified] Within seconds of posting first crash of the day. Character shooting arrows at Training Dummy in Arena crashes. [That'll teach me to push my luck]
Title: Re: Lots of crashes in 0.6.0
Post by: LigH on November 25, 2013, 12:46:14 pm
Well, I don't think I crashed more easily than before, but once in the forest junction during Danow's Quest. So it is well possible that there are reasons when the loader gets flooded somehow.
Title: Re: Lots of crashes in 0.6.0
Post by: Shatterkiss on November 25, 2013, 06:00:07 pm
I do get more crashes while crafting.  It seems to happen when the first item completes.   I'll try to watch and see if it only happens when the container is open.
Title: Re: Lots of crashes in 0.6.0
Post by: cdmoreland on November 25, 2013, 09:24:40 pm
I've been getting a lot of random crashes, also. I use to just crash once-in-awhile at load zones.

Having lots of issues with the launcher crashing.
Title: Re: Lots of crashes in 0.6.0
Post by: Pakarro on November 25, 2013, 10:21:16 pm
Funny stuff. On my laptop (Asus Zenbook, ivy bridge onboard graphics) no crashes happen. at least while testing.
Doing the same things on desktop (core2 quad, GeForce 9800GT w 512Mb) crashes the game almost reproducible when running the macro (unmount, pet dismmiss).

Hmmmm
Title: Re: Lots of crashes in 0.6.0
Post by: Adash on November 26, 2013, 01:08:35 am
I love to play 0.6.0, the improvements are beauti- and useful.

Unfortunately, I suffer from quite frequent crashing, which is completely new for me. I often crash when crossing between maps, especially near the crossroads to Levrus. Going slow seems to help. Riding fast is worst.

Another frequent crash-time is when I mount by macro (summon, target,mount). Crashes almost every time. Mounting "manually" has never crashed me....

The crashes do not seem to be settings dependent, as far as I see it now. At least between highest and high....

Hope someone can make something of this....

Thanks and good luck!


The new UPDATE should be picking up on the crash reports now.  Ask your developers if they are working properly so they can be fixed right away.....

In fact, I would like to also know how the crash reports are being sensed when a client crashes? That's what the UPDATE states.
Title: Re: Lots of crashes in 0.6.0
Post by: Adash on November 26, 2013, 01:10:47 am
I crashed one time so far........I noticed that CPU usage has increased because my fans are on all the time now when client is running?  this never was the case before. Besides that, the updates seem to work well.
Title: Re: Lots of crashes in 0.6.0
Post by: Eonwind on November 26, 2013, 02:14:11 am
Strange I experience a lot less crashes with the new client... have you tried cleaning up the shader-cache?
Using old shader may lead to a lot of random crashes.

Unfortunately the launcher has more crashes than before, seems something related with CS... we're digging ...
Title: Re: Lots of crashes in 0.6.0
Post by: cdmoreland on November 26, 2013, 03:11:55 am
Eonwind, the crashes are getting less as I play more. Maybe my computer is getting the hang of it. ;D

The launcher is still giving me fits.
Title: Re: Lots of crashes in 0.6.0
Post by: LigH on November 26, 2013, 08:17:37 am
Less crashes with more play? ... Maybe the shader cache is filling with current results?
Title: Re: Lots of crashes in 0.6.0
Post by: Imshi on November 26, 2013, 09:44:03 am
I deleted the shadercache early on. When I crash there is no longer a report option, is this still enabled? I reckoned you either had enough data or were being swamped by reports.

I'll check in game to see if any one else can report still.
Title: Re: Lots of crashes in 0.6.0
Post by: BoevenF on November 26, 2013, 02:31:55 pm
I'm used to delete shadercache every time there's an update. Crashes everywhere for me too. But this is somehow expected because my notebook now barely reach basic specifications.

lowering the settings in graphics section of the launcher down to the minimum made my client less prone to crashes.
Title: Re: Lots of crashes in 0.6.0
Post by: Darryel on January 19, 2014, 08:37:21 am
I also suffer random crashes in the day, I got the graphics set in low and got the sounds deactivated.
The crash happen when I change the region, cast a spell and work in my professions.Also when the crash happens I had to delete the shadercache to play.
Any tips from the Dev team?

By the way, a game booster helps?
I'm asking because my pc has higher specs than the recommended ones.
Title: Re: Lots of crashes in 0.6.0
Post by: LigH on January 19, 2014, 09:51:49 am
Clearing the shader cache is only required once, if the game content changed considerably since you played for the last time. While there was no art update, it should not be necessary and even useful anymore.

Stating that the PC has "higher specs" is not really helpful; it would be better to know the facts in detail, most important is the graphics chipset and the driver version, but also the amount of RAM and the type of CPU is important. In general, do not rely on graphic drivers installed by Microsoft Windows (original during Windows installation or via Microsoft Update), because they may support only Direct3D well, whereas PlaneShift uses the OpenGL 3D API. The manufacturer of the graphic chipset, mainboard, or the whole system in case of a laptop, should provide a driver with complete support of graphic features. Similar advice for Linux: Depending on the graphic chipset, the proprietary closed-source drivers may support features better and more complete; but OpenSource drivers should already be reliable enough as well (e.g. 'nvidia' is quite certain to be good, but 'nouveau' shall be suitable as well, I was told).

I don't know what a "game booster" shall be. Games usually run better with less "software debris" installed.

A quite common reason for crashes is the filling RAM while you travel between different maps. Depending on the setting of the "Background loader", the system tries to pre-load and cache a different amount of content of the adjacent maps while you pass a map-loading portal in game (e.g. the Hydlaa-East passage, or the forest junction). If you select no background loading, loading a map takes a lot more time while passing the portal, but won't load much content anymore while traveling, that may make the experience more stable.

If you have a 64-bit OS, you can test if the 32-bit client or the 64-bit client runs better. The 64-bit client can use more RAM and can avoid better possible crashes by running out of free RAM while loading a map, but requires a 64-bit version of your OS. In general it is a good idea not to run much other software in the background while playing a game. Even disabling a resident antivirus module before playing may help.

Disabled sound can be a reason for a crash too. It was once; not sure how well this has been fixed. Setting the audio in the launcher to "OpenAL" is still recommendable.

Playing the game in full-screen mode should be quite safe now. But it may be more convenient to play in windowed mode instead. It may be a little annoying that you have to select the aspect ratio first before selecting a desired resolution; if you edit a configuration file manually, you can even set up almost any size just a little below your desktop resolution (preferably multiples of 16 though) to get an "almost fullscreen" window.
Title: Re: Lots of crashes in 0.6.0
Post by: Calmus on January 19, 2014, 11:17:32 am
do you use proprietary graphics drivers? Without them this game is really far too crashy and quite unplayable.

If you have the patience, you can also try to compile the last developer version of PlaneShift.
Here is a guide: http://svn.code.sf.net/p/planeshift/code/trunk/docs/compiling.html

I compiled the client recently on a Debian system, and the client is considerable more stable for me. But the compiling guide, isn't really completely comprehensive or up-to-date. For example in the Debian specific guide there is the hint that automake1.8 must be used, but actually with automake1.10 it works too. Also it doesn't seem to list all packages I have to install in order for crystalspace to succesfully compile and run. My firsts attempts to compile it failed.

For me not everything is better with the compiled client though. Mobs movement is a bit bugged.
Title: Re: Lots of crashes in 0.6.0
Post by: LigH on January 19, 2014, 12:44:58 pm
Please note that the developer version may become incompatible with the release game server sometimes. Compiling is not the immediately recommendable solution. Especially not for users on Windows or Mac OS X (the Windows Release is usually quite well tested, and the Mac version almost impossible to recreate without in-depth knowledge of several developer quirks).

Darryel did not even mention his operating system yet. No use in guessing.
Title: Re: Lots of crashes in 0.6.0
Post by: Ulfer on January 21, 2014, 10:57:37 pm
I'm not saying that this will work for everybody but I ran PS on Windows 8.1 and I've noticed that enabling compatibility mode to Windows 7 (or even Windows Vista SP 2), PS crashes less frequently.
Title: Re: Lots of crashes in 0.6.0
Post by: Pakarro on March 18, 2014, 09:33:04 am
Hmmm, I'm sorry to say, the original topic is wrong. My crashes clearly relate to the carrying of a masters wand (cw). Lots of segfaults (especially when mount/unmounting) or crossing map boundaries. Added it to a relevant bug in flyspray....

The starting of this with 0.6 was clearly coincidental.
Sorry for putting people on a wrong track.

Have fun!