PlaneShift

Support => Forum and Website Discussions => Topic started by: Rucan on July 30, 2014, 05:26:58 pm

Title: Unable to get account.
Post by: Rucan on July 30, 2014, 05:26:58 pm

Divod is unable to get an account as he hasn't received his verification email even after several attempts.

Title: Re: Unable to get account.
Post by: gonger on July 30, 2014, 05:47:21 pm

Quote from: Rucan on July 30, 2014, 05:26:58 pm

Divod is unable to get an account as he hasn't received his verification email even after several attempts.

Hi,

First, check your spam folder. If there is nothing, go to IRC (instructions on PS website), and talk to an Admin about this.

Good luck,

Gonger

Title: Re: Unable to get account.
Post by: CactusPete on December 21, 2014, 04:54:39 pm

It's not the spam folder - it's that there is no rDNS entry for the mail server, so most receiving mail servers will bounce the activation message.

I own the mail server I used to register just now, so I saw this and made a workaround, but most people will no longer be able to register until the host corrects the DNS entries for this server.  Here's a sample from the mail log:

sendmail[8902]: sBLEIU0J008902: ruleset=check_mail, arg1=<nobody@8827.vz015.ubiquityservers.com>, relay=70.32.40.136.rdns.ubiquityservers.com [70.32.40.136] (may be forged), reject=553 5.1.8 <nobody@8827.vz015.ubiquityservers.com>... Domain of sender address nobody@8827.vz015.ubiquityservers.com does not exist