PlaneShift

Gameplay => Newbie Help (Start Here) => Topic started by: Rahab on February 08, 2015, 05:33:32 am

Title: Game Login fail
Post by: Rahab on February 08, 2015, 05:33:32 am
Hello again PS folk,

I have had my laptop "tuned-up", or rather, I had the IT whiz people get rid of Windows 8.1 and install Windows 7 for me...and, I had them correctly download and install PS! 

However, now that I have attempted to login (fancy green screen) I continue to get the message "incorrect username or password".  I have tried the obvious, retyping the username, the password, and even resetting the password.  Still, I cannot login...is there something I am missing?  I am at a loss.

Thank you for any help, I look forward to entering the game!
C., aka Rahab
Title: Re: Game Login fail
Post by: LigH on February 08, 2015, 11:34:48 am
Your forum login is not the same as your game login. Did you register a game account? (User name = registered email address)

http://www.planeshift.it/account/create (http://www.planeshift.it/account/create)

Can you login to your MyPlane site with your game account details? (Possibly only after creating a character, I am not sure if you can before...)

http://planeshift.teamix.org/myplane/ (http://planeshift.teamix.org/myplane/)
Title: Re: Game Login fail
Post by: Rahab on February 08, 2015, 09:04:00 pm
LigH,

Many thanks to you, I don't know how I missed this info., it seems a bit tough to navigate the PS site, digging a bit for the basics of getting started. But, that is a-OK and now I have had success!

Much appreciated,
C.