PlaneShift

Support => Technical Help: Problems BEFORE entering the game => Topic started by: Lorit on October 03, 2016, 11:42:53 pm

Title: Password Recovery
Post by: Lorit on October 03, 2016, 11:42:53 pm

I have tried to use the password recovery page (http://www.planeshift.it/account/change-password) and I get the page that says "
Success

You should receive an email at: xxxx@yyyy.ext with the account details."

I used tail to view the mail server log while doing this and did not receive any contact with another server in over 10 minutes (I run my own mail server).  I tried several times but still have not received any emails from planeshift.  Is the password recovery server sending the emails?

I also turned off iptables to see if I was blocking the server via rules.  Is there another way to reset the password? or see if the server is sending emails?

Thank you

Title: Re: Password Recovery
Post by: gonger on October 04, 2016, 12:01:18 am

Hi,

Try to contact one of the admins directly over IRC. Go to http://www.planeshift.it/IRC (http://www.planeshift.it/IRC), and if you select option 1) you do not need any extra installations. It is pretty easy to use.

Good luck,

Gonger

Title: Re: Password Recovery
Post by: Lorit on October 04, 2016, 12:33:15 am

Thank you, I will do that.